Customer & Loyalty Management

Customer & Loyalty Management

Sustainable growth thanks to long-term customer loyalty.

Comprehensive and customized solutions from a single source: increase your turnover by defining your customer relationships individually. Intensify customer loyalty with cross-channel incentives to purchase or order, intuitive online shops and simple invoicing and payment processes.

Your relationship with your customers is the foundation of your company. In order to meet the demands and individual requirements of your customers every day it is important to have an integrated perspective of the relationship processes.

Optimum customer data usage combined with the latest technologies helps you to acquire new customers and to maintain and consolidate the relationships with existing ones. What's more, it helps you to understand your customers better and to gain their long-term brand loyalty. This will help you to increase your returns and raise your marketing efficiency.

Complete customer loyalty solutions

As a turnkey provider we will take full responsibility for the outsourced business processes. From conception through implementation to operations:

  • Design and development of your customized solution
  • Implementation with professional project management
  • Service management during operation
  • Process adjustments and continuous effectiveness monitoring
  • Strategic continous development of the solution

Our solutions offer you everything you need to successfully define your customer relationships and intensify customer loyalty.

Place your trust in the know-how of Swiss Post Solutions as an experienced partner and future-proof your position with our flexible customer loyalty solutions.