Key values

Key values

The Swiss Post vision is based on the three core values: “reliability”, “value enhancement” and “sustainability”. These form the basis of all our thinking and actions. Everything we do can be ascribed to these core values. They express how we want to be perceived by those outside the company.


We demonstrate that we are a reliable, trustworthy and fair partner on a daily basis. Customers in Switzerland and throughout the world can count on us. We deliver on our promises.


We focus on providing service for our customers. We meet their needs and offer them more than they expect.


We act in a sustainable manner and gear our activities to long-term business success. We strive to achieve an appropriate balance between acting in an environmentally friendly manner, embracing our social responsibilities and achieving business success.