Investigation international

  • Advice: If the posting confirmation or the waybill are not available digitally, please contact us to initiate the enquiry (phone: 0800 888 100 / e-mail:
  • It is possible to request an enquiry for all registered consignments and for PRIORITY Plus.
  • Enquiries for URGENT and URGENT Business: Please contact our TNT Swiss Post AG customer service directly (tel. 0800 45 45 45/e-mail:
  • Enquiries for GLS product: Please contact our Swiss Post GLS customer service directly (tel. 0848 858 686 /e-mail:
  • An enquiry can be conducted if no more than six months have elapsed between the date of mailing and the date on which the enquiry is initiated.
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International enquiry

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