Customs clearance fees
Why do I have to pay fees for parcels arriving from abroad?

  • Every goods shipment from abroad must be registered and customs duties and VAT must be paid.
  • With the exception of postcards and letters with text messages (no goods value).
  • As the recipient, you pay VAT on the value of the goods (incl. shipping costs and services) and customs duties on the gross weight. Depending on the goods (such as tobacco), additional fees or preferential conditions may apply. 
  • Gifts from private individuals abroad are duty-free up to CHF 100 (except alcohol and tobacco).
  • If consignments are incorrectly or insufficiently declared, customs clearance will not be able to be completed and the consignment will undergo a clarification process. As the recipient, you will be notified of this.

How much does a customs, VAT and goods value supplement cost?
Prices for letters and parcels

Swiss Post customs clearance includes the import clearance of letters, parcels and EMS consignments arriving in Switzerland by mail or via the GLS or Hermes Europe networks. We take care of the customs formalities for you and offer appropriate value-added services

Contry of origine
Germany, France, Italy and Austria

Basic customs clearance feev

11.50

Country of origine
Other countries

Basic customs clearance fee

16.00

All prices in CHF, excl. VAT

We also charge
  • A surcharge of 3% of the value of the goods (incl. shipping costs, services and customs duties)
  • VAT on the basis of the value of the goods (incl. shipping costs, services and customs duty)
  • Customs duties on the gross weight and depending on the goods (such as tobacco), additional fees or preferential conditions may apply

The maximum price for customs clearance is CHF 70.00

Prices of value-addes services
Value-addes services

Price

Notification

13.00

Inspection, value clarification and storage

13.00

Customs clearance of consignments that are subject to an order not prescribed by customs law

13.00

Import customs clearance preliminary agreement

13.00

Customs clearance of additional customs tariff numbers (ZTN)
(> 5 ZTN; surcharge for each additional ZTN)

10.00

Transit clearance

50.00

Transshipment clearance

80.00

Special clearance (ATA Carnet etc.)

25.00

Provision of precious metals control (EMK)

50.00

Provision of CITES (Convention on International Trade in Endangered Species

50.00

Provision of border veterinary examination (GTU)

50.00

Provision of plant protection

50.00

All prices in CHF, excl. VAT

The services are part of the basis for the Import tax (VAT) charged by the Swiss Federal Customs Administration (FCA). A calculation example can be found on the FCA’s website in the right-hand column.

The GLS-inco-terms govern the payment method between the sender and recipient for customs clearance and state levies (duty, VAT). With Inco-term 20, these costs are incurred by the importer. The sender always pays the transport costs.

The same prices for import customs clearance and value-added services apply to parcels from the GLS network as to all other parcels cleared through customs by Swiss Post.

The GLS-inco-terms govern the payment method between the sender and recipient for customs clearance and state levies (duty, VAT). With Inco-terms 30 and 40, the exporter and importer share these costs. With GLS Incoterms 30, the sender pays for customs clearance services, while the recipient covers customs duties and VAT. With GLS Incoterms 40, both customs clearance services and customs duties are paid for by the sender. The recipient pays the VAT. The sender always pays the transport costs.

The same prices for import customs clearance and value-added services apply to parcels from the GLS network as to all other parcels cleared through customs by Swiss Post. There are the following exceptions:

Service Price
Import administration1 (telephone, fax, postage, papers etc.) 10.00 per consignement
Disbursement fee1 2% of customs/VAT, at least 10.00 per consignment
Zoll1/MWST-Abgabe Depends on parcel contents

1 This customs clearance is conducted in Switzerland and is subject to VAT in accordance with VAT law 641.20 Art. 52 paragraph a.

The GLS-inco-terms govern the payment method between the sender and recipient for customs clearance and state levies (duty, VAT). The sender always pays the transport costs.

Service Price
Reminders and tax receipts from second dunning level  20.00 per reminder
ZAZ reclassification CHF 30.00 per consignment
Address corrections CHF 8 per correction request
General handling fee CHF 25 per event
Tax documents CHF 30 per duplicate
Destruction (without return) CHF 60 per destroyed consignment (excl. customs duties)
Disbursement fee 2 percent of customs fee/VAT, min. CHF 10 per consignment

All prices in CHF, excl. VAT

For questions on import customs clearance, visit our page “FAQ on imports/customs” page. Please send queries using our contact form.

Importing from abroad, exporting abroad
The simple solution for business customers

Contact
If you have any questions about import customs clearance, please contact

Postal Customs Clearance Customer Service (letters and parcels)

Please call +41 848 639 639 or write to us

GLS Customer Service (parcels)

Please call +41 848 858 686 or write to us

Hermes Customer Service (parcels)

Please call +41 848 454 454 or write to us

Quotation requests and prices for business customers

Please call +41 848 458 458 or write to us