Customs clearance fees
Why do I have to pay fees for parcels arriving from abroad?

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  • Every goods shipment from abroad must be registered and customs duties and VAT must be paid,
  • with the exception of postcards and letters with text messages (no goods value).
  • As the recipient, you pay VAT on the value of the goods (incl. shipping costs and services) and customs duties on the gross weight. Customs duties on the gross weight and, depending on the goods (such as tobacco), additional fees or preferential conditions may apply. 
  • Gifts from private individuals abroad are duty-free up to CHF 100 (except alcohol and tobacco).
  • If consignments are incorrectly or insufficiently declared, customs clearance will not be able to be completed and the consignment will undergo a clarification process. As the recipient, you will be notified of this.

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The video shows how Swiss Post import consignments are received. For consignments that Swiss Post receives from the GLS network, there may be deviations.

How much does a customs, VAT and goods value supplement cost?
Prices for letters and parcels

Swiss Post customs clearance includes the import clearance of letters, parcels and EMS consignments arriving in Switzerland by mail or via the GLS networks. We take care of the customs formalities for you and offer appropriate value-added services.

Country of origin
Germany, France, Italy and Austria

Basic customs clearance fee

CHF 11.50

Country of origin
Other countries

Basic customs clearance fee

CHF 16

All prices in CHF, excl. VAT.

We also charge

  • A surcharge of 3% of the value of the goods (incl. shipping costs, services and customs duties)
  • VAT on the basis of the value of the goods (incl. shipping costs, services and customs duties)
  • Customs duties on the gross weight and, depending on the goods (such as tobacco), additional fees or preferential conditions may apply.

The maximum price for customs clearance is CHF 70.

Prices of value-addes services
Value-added services

Price

Notification

13.00

Inspection, value clarification and storage

13.00

Customs clearance of consignments that are subject to an order not prescribed by customs law

13.00

Import customs clearance preliminary agreement

13.00

Customs clearance of additional customs tariff numbers (ZTN)
(> 5 ZTN; surcharge for each additional ZTN)

10.00

Transit clearance

50.00

Transshipment clearance

80.00

Special clearance (ATA Carnet, etc.)

25.00

Provision of precious metals control (EMK)

50.00

Provision of CITES (Convention on International Trade in Endangered Species

50.00

Provision of border veterinary examination (GTU)

50.00

Provision of plant protection

50.00

All prices in CHF, excl. VAT.

The services form the basis of the import tax (VAT) charged by the Swiss Federal Customs Administration (FCA). A calculation example can be found on the FCA’s website in the right-hand column.

Importing from abroad, exporting abroad
The simple solution for business customers

A road sign that says Customs

Contact
If you have any questions about import customs clearance, please contact

Postal Customs Clearance Customer Service (letters and parcels)

Please call +41 848 639 639 or write to us

GLS Customer Service (parcels)

Please call +41 848 858 686 or write to us