Authorizations at Swiss Post
Collection by third parties in the branch
Rich Content Section
Important information
An authorization entitles the authorized agents to collect all notified consignments from the post office counter, including debt collection and court documents, outpayment orders and outpayment slips with reference number. The authorized agents legally confirm receipt of the postal item with their signature. Only in the case of consignments with the “personal delivery” value-added service can no authorization be issued. They must be collected by the addressee in person.

Permanent authorization
Authorization to collect several consignments
You do not want to or are unable to collect your missed consignments yourself from the post office counter? Private and business customers can establish a permanent authorization for the collection of consignments quickly and easily online or in the branch.

Single authorization
Authorization to collect a specific consignment
Have you missed a consignment and received a collection note to collect the consignment in a branch? Private customers can create a single authorization for the collection of a specific consignment quickly, easily and free of charge online or over the phone. You also have the option of having the consignment delivered a second time, having it forwarded to another address or extending the collection period.
Prices
Representative regulation
Authorizations
Permanent authorization
- Basic price (Internet)
- 24.00
- Basic price (in the branch)
- 30.00
- Adding an authorized agent (Internet)
- Free of charge
- Adding an authorized agent (in the branch)
- 12.00
- Deleting an authorized agent
- Free of charge
Single authorization
- Only possible for private individuals
- Free of charge
Prices in CHF incl. VAT
Other authorizations
Swiss Post also recognizes other options for an authorization. You can find these in the “Authorizations” factsheet.