DirectResponse Card
Mailing and reply card in one

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Do you want to create a successful mailing very simply and trigger an immediate reaction from the recipients of your promotional mail? Then look no further than the DirectResponse Card! All recipients need to do is tear along the perforation and send the card back. It couldn’t be simpler.

  • Complete cost transparency thanks to a unit price
  • Reasonable prices for consignments of 50 items or more
  • The DirectResponse Card can be created online with the PostCard Creator
  • Variety of options for adding personal touches

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Who is this service for? Preconditions

The “DirectResponse Card” is a service for business customers with a billing relationship, and works on a contract basis.

As a private customer or a customer with no billing relationship, you can send even small volumes of DirectResponse Cards with PostCard Creator.

Important information

Thanks to a unit price for dispatch and return, postage costs can be accurately calculated - regardless of response volume. The option to add your own personal touches makes processing the reply cards easier. DirectResponse Cards can only be sent in Switzerland.

Shipping solution

Minumum volume

A Mail / B Mail

50 items

A Mail / B Mail PostCard Creator

1 item

B Mail bulk mailings (postcard rate)

350 items

OnTime Mail

10,000 items

DirectResponse Cards are sent with postage paid impression. All consignments must be labelled in accordance with postage paid impression. When sent with A Mail, DirectResponse Cards must also display an “A”.

The response element must be identified as a business reply label. A standard data matrix code from Swiss Post is used for this purpose. The print template can be found with the design templates.

Franking and posting as per postage paid impression. Posting requires a dispatch list and DirectResponse Card declaration. For mailing with OnTime Mail, the corresponding posting provisions for OnTime Mail consignments apply.

Swiss Post assumes no liability.

No Track and Trace possible (except for pallets).

Partner printing companies

DirectResponse Cards are only produced by authorized partner printing companies. Our partner printing companies guarantee the highest level of quality and inexpensive manufacturing costs thanks to the best possible equipment.

Address Zimeysa voie 11A
C.P. 565
1214 Vernier
Contact Nicolas Grand
Phone +41 (0)22 719 13 13
Fax +41 (0)22 719 13 56

Address Sagenmattstrasse 7
6003 Lucerne
Phone +41 41 248 41 41
Fax +41 41 248 41 01

Address Alte Landstrasse 45 
8546 Islikon
Contact Joe Koller
Phone +41 52 723 42 42
Fax +41 52 723 42 90 

Address Claragraben 39
4005 Basel
Phone +41 61 683 80 00
Fax +41 61 683 80 01

Address Mövenstrasse 10
9015 Saint Gall
Contact Erich Zaugg
Phone +41 71 313 01 01
Fax +41 71 313 01 03

Address Brüelstrasse 2
8157 Dielsdorf
Contact Patrick Kyburz
Phone +41 44 855 59 59
Fax +41 44 855 59 60

Address Druckzentrum AG, Zürich-Süd
Binzstrasse 9
8045 Zürich
Contact Bruno Felder
Phone +41 43 466 22 22
Direct +41 44 855 59 60
Mobile +41 79 221 95 06

Address Mattenbachstrasse 2
8400 Winterthur
Contact Michael Huber
Phone +41 52 234 52 94

Address Blumenfeldstrasse 16
9403 Goldach
Phone +41 71 244 51 11
Fax +41 71 245 85 72

Address Ocostrasse 20
Postfach 250
5330 Bad Zurzach
Contact Hubert Oeschger
Phone +41 56 249 12 22

Address Allmendstrasse 8
8320 Fehraltdorf
Contact Daniel Weber
Phone +41 44 956 58 50
Fax +41 44 955 04 15

Address Spinnereiweg 6
8307 Effretikon
Contact Dario Caprarese
Phone +41 52 343 61 09

Address Thurgauerstrasse 2
8400 Winterthur
Contact Brigitte Bösiger
Phone +41 52 269 02 30

Address Blumenaustrasse 6
9320 Arbon
Contact Pietro Lira
Phone +41 71 447 70 20

Address Baslerstrasse 104
8048 Zurich
Contact Etienne Spillmann
Phone +41 44 401 44 66
Fax +41 44 401 44 77

Address Wildischachen
5201 Brugg
Contact Thomas Ziegler
Phone +41 56 462 85 00
Fax +41 56 462 85 58

Would you like your printing company to become one of Swiss Post’s qualified partners? Contact us:

Here’s how it works


Contact your customer advisor. With the “PostCard Creator” shipping option, you can get started straight away. You can complete the following steps, including shipping, directly online.


Design the DirectResponse Card yourself or hire an agency to do so.


Obtain an offer from an authorized printer.


Obtain a final proof by our specialists so that the consignments are guaranteed to be well received.


Have the DirectResponse Card printed.


Frank and post consignments in accordance with the postage paid impression process.


DirectResponse Card
Mailing and reply card in one

Postage costs for sending and return delivery per card mailed (regardless of response volume).

A Mail, B Mail single and B Mail mass consignment

With A or B Mail from 50 items (with PostCard Creator from 1 item) With B Mail bulk consignment from 350 items (postcard rate).

A Mail
B Mail individual item
B Mail bulk mailing

OnTime Mail

Shipping with OnTime Mail (from 10'000 items) with delivery on a specific working day (Monday–Friday) or Saturday.

Saturday delivery
Delivery on a specific working day

Price benefits on addressed letters

As a business customer with a billing relationship, correctly prepared letter volumes will see you benefit from price reductions and discounts. This is your reward for supporting efficient processing.

Send DirectResponse Cards online
PostCard Creator

Do you want test the effectiveness of the DirectResponse Card with a small volume first or should production and shipping be implemented quickly and efficiently? With the “PostCard Creator” online service, you can create and send DirectResponse Cards online from just one item. It’s ideal for a test.

Everything you need
Practical tips for posting

Order letter crates and bulk containers

  • Order online at any time of day
  • Empty container calculator
  • Order until 12 noon, delivery the following work day
  • Only for domestic letter mail
Find out more

Register bulk mailing in good time
Advance notice for letter post items

  • A Mail: from 10,000 items
  • B Mail individual items: from 10,000 items
  • B Mail bulk mailing: from 30,000 items
  • OnTime Mail: always

Notification: at least 3 working days in advance

Have postal items collected

  • Regular mail collection
  • Collection upon request
  • For all your postal items
  • Fixed time slot
Find out more

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Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm

+41 58 667 85 91

+41 58 667 85 91

Write to us

For hearing impaired persons

For deaf or hearing impaired persons

Our address

Post CH Ltd
Post Net
Sales SME
Wankdorfallee 4
3030 Bern