Business reply label for letters
Reply mail for which you pay the postage for your customers
Documents
Who is this service for? Preconditions
“Business reply label” is a service for business customers with a billing relationship with Swiss Post.
If you do not yet have a billing relationship with Swiss Post, you can apply for one.
By sending business reply labels, you as a business customer accept the conditions and guidelines in the associated factsheet as an integral component of your contract with Swiss Post. In particular, you undertake to prepare your consignments with business reply labels correctly and to pay the applicable price for any business reply label returned to you.
Here’s how it works
Create the “business reply label” postage paid impression using the “Create postage paid impressions” online service
or:
Prepare the data matrix code in accordance with the directives in the “Barcodes and data matrix codes for letter mail” manual.
and:
Create the layout with the help of the formatting templates.
To ensure trouble-free mailing, obtain approval free of charge from our final proof specialists before producing business reply labels. Our specialists are also happy to provide advice on general queries or special requests relating to the layout of business reply labels.
Prices
Business reply label for letters
A simple response element for customer retention
Price calculation:
Consignment price for A Mail or B Mail items including a surcharge of CHF 0.10 per consignment for the business reply label product:
A Mail
Prices up to B5
Up to 25 x 17.6 cm, 2 cm thick
- 1–250 g
- 1.10
Prices up to B4
Up to 35.3 x 25 cm, 2 cm thick
- 1–1000 g
- 2.10
B Mail individual item
Prices up to B5
Up to 25 x 17.6 cm, 2 cm thick
- 1–250 g
- 0.95
Prices up to B4
Up to 35.3 x 25 cm, 2 cm thick
- 1–1000 g
- 1.90
B Mail bulk mailing*
Prices up to B5
Up to 25 x 17.6 cm, 2 cm thick
- 1–250 g
- 0.64
Prices up to B4
Up to 35.3 x 25 cm, 2 cm thick
- 1–1000 g
- 1.06
* For B Mail bulk mailings, the price includes the first weight surcharge of 1–20 g.
All prices in CHF (incl. VAT)
FAQs
If you would like use business reply labels outside Switzerland, the Combi Response and Global Response problems are available to you:
- You can use Combi Response for mailings to addresses both within Switzerland and abroad.
- You can use Global Response only for business reply labels that are being sent abroad.
The Cicero bar business reply label option will be discontinued from 31 December 2021. Since 1 January 2020, you have the option of designing business reply labels when franking using a data matrix code (DmC). Please refer to the information in the factsheet (PDF, 732.1 KB) (German version) and Swiss Post’s guidelines and design specifications.
With dynamic codes (DmC), you can also include customized elements such as customer-, location- or action-related data in the code. This means you will receive data about the sorting of each individual response, enabling you to automate your response management.
You can create a dynamic data matrix code for business reply labels with the “Barcodes and data matrix codes for letter mail” manual (PDF, 6.8 MB) (German version) and your own software, or with the assistance of a print service provider or letter shop.
Contact
Give us a call
CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 8am - 5pm
Write to us
For hearing impaired persons
For deaf or hearing impaired persons
Our address
Post CH Ltd
Post Net
Sales SME
Wankdorfallee 4
3030 Bern