Combi Response
Pre-franked reply items for Switzerland and international destinations
Service and features
Combi Response combines pre-franked reply items for Switzerland and international mail. The reply mail is always returned to your business address via the quickest channel: in Switzerland via A Mail, from abroad as a PRIORITY item. Combi Response is globally standardized, so can be used worldwide. The reply item is generally a card that is included with a newspaper or as part of a mailing. An envelope can also be used for confidential or larger contents.
Preconditions
Combi Response is only available in combination with the PRIORITY service for international letter mail or with A Mail for mailing within Switzerland.
Combi Response is a service for business customers who have a billing relationship with Swiss Post.
I do not currently have a billing relationship with Swiss Post and wish to set one up.
Business reply labels must be registered with an obligation notice.
Maximum weight
Max. 1,000 g for the following countries: Belgium, Denmark, Germany, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Austria, Poland, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic and Hungary (subject to change).
Max. 50 g for all other countries.
Minimum quantities
None
Prices
Domestic Combi Response consignments
Return from Switzerland
Value-added service
Surcharge on the consignment price for A Mail, B Mail or Registered
Combi Response consignments with data matrix code (DMC)
+ 0.10 per consignment
Combi Response consignments
+ 0.12 per consignment
All prices are in CHF – VAT is included for domestic consignments; international shipments are VAT-free
Only consignments that have actually been returned are charged. Convenient payment with monthly invoice. No ECONOMY mailing from abroad.
Designing, packaging and addressing
Pre-franked international reply mail is subject to the same conditions as other letter mail. Please take note of the special franking zone in the Combi Response template. In order to ensure the delivery runs smoothly, please obtain a from our specialist staff before production starts.
Instructions
Using our templates, it only takes a few mouse clicks to create a design for pre-franked business reply labels. Any professional printer will be able to provide further support if necessary. In order to ensure the delivery runs smoothly, please obtain a final proof from our specialist staff before production starts.
Business reply labels must be registered with an obligation notice. This confirms your intention to cover the cost of postage and any possible surcharges. The corresponding form can be downloaded here or obtained from any post office.
Documents
- Layout template Combi Response (PDF, 79.5 KB)
- «Sending international mail» brochure (German Version) (PDF, 1.7 MB)
- Layout template Global and Combi Response with data matrix code DMC (PDF, 75.5 KB)
- Print template Global and Combi Response with data matrix code DMC (ZIP, 7.1 MB)
- Print template Combi Response (ZIP, 6.9 MB)
All you need to know
Contact and advice
Give us a call
Monday to Friday
7.30 a.m. – 6 p.m.
Write to us
international@post.ch
For the deaf
For the deaf or hard of hearing
Our address
Post CH Ltd
Customer Service International
Wankdorfallee 4
3030 Berne
Rich Content Section
In cooperation with Asendia
A joint venture between Swiss Post and France’s La Poste.