“Second attempted delivery on following Saturday” delivery instruction
Repeat delivery if the first delivery is unsuccessful

Anchor Navigation

With the “Second attempted delivery on the following Saturday” delivery instruction, Swiss Post attempts to deliver the consignment a second time on the following Saturday if the first delivery is unsuccessful and the collection period is missed. This increases the chances of the successful delivery of your consignment.

  • Value-added service for registered mail and court documents
  • Automatic second attempted delivery if the first delivery attempt is unsuccessful
  • Second attempted delivery on the following Saturday
  • Can be combined with the “Return receipt” and “Personal delivery” value-added services
  • You only pay at the time of the second attempted delivery

Who is the service for? Preconditions

The “Second attempted delivery on the following Saturday delivery instruction” value-added service is offered to business customers who have a billing relationship with Swiss Post, and is based on a contract.

Request a billing relationship

The value-added service can be used in combination with the following basic domestic services.

Here’s how it works

You issue the delivery instructions when posting your consignment. This ensures that a second attempted delivery is made on the following Saturday if the first delivery attempt is unsuccessful and the collection period is missed. If the second attempted delivery is also unsuccessful, the recipient receives one more notification. The recipient can then still collect the consignment from the branch within seven days.

Important information
Labelling

Letters with the “Second attempted delivery on the following Saturday delivery instruction” value-added service must be labelled with a consignment barcode and the additional “Second attempted delivery on the following Saturday” sticker.

More about Preparing consignments with a barcode

Prices

The automatically activated second attempted delivery
Second attempted delivery on the following Saturday for registered mail and court documents

Value-added service

Surcharge for registered mail and court documents

Second attempted delivery on the following Saturday

+ 5.00

All prices in CHF (incl. VAT)

The surcharge will only be invoiced if a second attempted delivery is made, and will be based on the delivery dates. If the letter can be delivered with the first delivery round and the second delivery is no longer required, the surcharge is not invoiced.

Step by step