“Second attempted delivery on following Saturday” delivery instruction
Repeat delivery if the first delivery is unsuccessful
Who is the service for? Preconditions
The “Second attempted delivery on the following Saturday delivery instruction” value-added service is offered to business customers who have a billing relationship with Swiss Post, and is based on a contract.
The value-added service can be used in combination with the following basic domestic services.
Here’s how it works
You issue the delivery instructions when posting your consignment. This ensures that a second attempted delivery is made on the following Saturday if the first delivery attempt is unsuccessful and the collection period is missed. If the second attempted delivery is also unsuccessful, the recipient receives one more notification. The recipient can then still collect the consignment from the branch within seven days.
Letters with the “Second attempted delivery on the following Saturday delivery instruction” value-added service must be labelled with a consignment barcode and the additional “Second attempted delivery on the following Saturday” sticker.
The automatically activated second attempted delivery
Second attempted delivery on the following Saturday for registered mail and court documents
Surcharge for registered mail and court documents
Second attempted delivery on the following Saturday
All prices in CHF (incl. VAT)
The surcharge will only be invoiced if a second attempted delivery is made, and will be based on the delivery dates. If the letter can be delivered with the first delivery round and the second delivery is no longer required, the surcharge is not invoiced.
Step by step
Stamps and franking solutions for your letter postage.
Addressing & designing mail
How you can address and design letters correctly.
Customs clearance & declaration
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
You can post letters in letter boxes or hand them in at a branch.
Track & Trace
With Track & Trace, you can keep track of your consignments at all times.
Response & returns
Increase your response and manage returns efficiently.