Inexpensive international consignment tracking
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E-Tracking Light: here’s how it works
- Affix the radio label to the front of the envelope.
- Before mailing, activate the radio label. To do this, you need the origin and destination country and the item identifier.
- Track the consignment online: Inform your customer of the item identifier and view the consignment details online at any time at www.swisspost.ch/trackandtrace
The E-Tracking Light value-added service is available for business customers who maintain a billing relationship with Swiss Post.
As specified for the PRIORITY addressed letters service.
The consignment must be labelled with the PRIORITY label. In addition, the radio label must also be affixed to the front of the consignment.
Obtaining radio labels
Radio labels are available from your customer advisor, or you can produce them yourself by following our specifications. You can also obtain the specifications and more information from your customer advisor.
Consignment tracking with E-Tracking Light is available in countries in which letter processing centers are already equipped with the relevant infrastructure. Consignment events are displayed within a few hours after registration. The last consignment event occurs when the consignment enters the domestic sorting system in the destination country.
The radio label can be impaired by special consignment packaging and contents, including for example metallized or coated packaging, metal or items with metallized surfaces, glass, liquids, textiles with ESD materials or fibre composites.
Swiss Post assumes no liability.
With Track & Trace (“Track consignments (Track & Trace)” online service)
E-Tracking Light radio labels are suitable for shipping to the following countries:
- Belgium (BE)
- Denmark (DK)
- Germany (DE)
- France (FR)
- Greece (GR)
- Great Britain and Northern Ireland (GB)
- Italy (IT)
- Croatia (HR)
- Latvia (LV)
- Luxembourg (LU)
- Netherlands (NL)
- Austria (AT)
- Portugal (PT)
- Sweden (SE)
- Slovenia (SI)
- Spain (ES)
- Hungary (HU)
- United States of America (US)
For more information and an offer for E-Tracking Light, please contact your customer advisor.
Activate E-Tracking Light radio label
You can select the E-Tracking Light value-added service in the International dispatch list in your Swiss Post Customer Login. The radio label is affixed to the front of the consignment next to the address label. After activating the radio label, you can hand in the consignment at your post office or have it collected as usual.
Response & returns management
All you need to know
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In cooperation with Asendia
A joint venture between Swiss Post and France’s La Poste.
Contact and advice
Give us a call
00 800 888 777 00 (from abroad)
CHF 0.08/min. from landline phones within Switzerland
Monday to Friday 8 a.m. – 6 p.m.
Write to us
For hearing impaired persons
For deaf or hearing impaired persons
Post CH Ltd
Customer Service International