Weight: up to 30 kg (certain countries: 20 kg, or 10 kg)

Dimensions: up to 100 x 60 x 60 cm

You can find more detailed information for all destinations via our “Country information” online service or in the document “Delivery times and country zones” for private customers (PDF, 291.3 KB).

The maximum postal dimensions published there, for example “L 150 / L + C 300” for Great Britain, must be observed for bulky items.

They consist of two conditions. “L” stands for the longest side in cm, no side may be longer than 150 cm. “C” stands for the circumference, which together with the longest side must not exceed 300 cm. The following calculation shows a permissible example:

All consignments must be accompanied by a waybill. Create the waybill using the online service “Create waybill (payment in cash)” either at home or on your mobile device. Alternatively, we can prepare the waybill at the counter for you for a surcharge of CHF 5.00

As a business customer with a billing relationship, you create the accompanying documents  via our “Create waybill (on account)” online service.

What requirements apply when sending consignments to a particular country? You can get an overview via our “Country information” online service or in the documents “Delivery times and zones” for private customers (PDF, 291.3 KB), or using the “International information” online service

Your consignment must be signed for by the recipient.

Liability for the contents of your consignments upon loss or damage of up to CHF 500.00 is automatically included in the shipping price. Exceptions to this liability include electronic devices such as mobile phones and computers. Please read the General Terms and Conditions for “Postal services for Private Customers” (PDF, 82.9 KB).

Would you like to track your consignment? Enter the consignment number using the “Track consignments” online service. You will receive information about the delivery status of your consignment.

Weight: up to 30 kg (certain countries: 20 kg, or 10 kg)

Dimensions: up to 100 x 60 x 60 cm

You can find more detailed information for all destinations via our “Country information” online service or in the document “Delivery times and zones” for business customers (PDF, 187.7 KB)

The maximum postal dimensions published there, for example “L 150 / L + C 300” for Great Britain, must be observed for bulky items.

They consist of two conditions. “L” stands for the longest side in cm, no side may be longer than 150 cm. “C” stands for the circumference, which together with the longest side must not exceed 300 cm. The following calculation shows a permissible example:

All consignments must be accompanied by a waybill with commercial invoices. As a business customer with a billing relationship, you create the accompanying documents via our “Create waybill (on account)” online service.

What requirements apply when sending consignments to a particular country? You can get an overview via our “International information” online service or in the document “Delivery times and zones” for business customers (PDF, 187.7 KB).

Your consignment must be signed for by the recipient.

Liability for the contents of your consignments upon loss or damage of up to CHF 500.00 is automatically included in the shipping price. Exceptions to this liability include electronic devices such as mobile phones and computers. Please read the General Terms and Conditions for “Postal services for Business Customers” (PDF, 104.2 KB).

Would you like to track your consignment? Enter the consignment number using the “Track consignments” online service. You will receive information about the delivery status of your consignment.