Small Goods Letter International – contract prices
All-in solutions for cross-border e-commerce

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Working with Swiss Post as a logistics and distribution partner helps turn international distance selling into a successful business. „Small Goods Letter International – contract prices“ helps companies with international e-commerce operations in Europe or around the world benefit from the ideal conditions for success in foreign markets.

For distance selling with a focus on international e-commerce, Swiss Post provides a range of solutions within localization, marketing, logistics and distribution for smooth cross-border shipping of goods. 

„Small Goods Letter International – contract prices“ offers flexibility, speed and reliability. In addition to the actual shipping, the service package includes preparing items for mailing, franking, collection, transport and advice on handling customs and VAT formalities

Warehousing, fulfilment and returns management also take the pressure off companies doing business in cross-border e-commerce, allowing them to concentrate fully on sales. 

With the offer „Small Goods Letter International – contract prices“, Swiss Post supports the internationalization of online shops, helping you to meet the delivery deadlines you promise your customers abroad.

The maxi letter as a small parcel

The maxi letter is suitable for the occasional sending of small parcels. Depending on how quickly you need to ship your goods, you can choose the faster PRIORITY shipping option or the inexpensive ECONOMY option. The consignments bear the Swiss postage paid impression, which is perceived by customers in the destination country as a sign of Swiss quality. If required, you can combine the PRIORITY maxi letter with useful value-added services.

Small Goods Letter International – contract prices

For cross-border e-commerce with regular shipping of small goods up to 2 kg, „Small Goods Letter International – contract prices“ is a straightforward and cost-effective solution. It can be tailored to your specific requirements with a range of value-added services. Several options are available for delivery. Depending on the urgency of the delivery, you can choose between PRIORITY (fast) and ECONOMY (inexpensive). The consignments bear the Swiss postage paid impression. 

With „Small Goods Letter International – contract prices“, you benefit from standardized processes, uniform posting conditions for different countries and simple customs clearance – including for countries outside the EU, reducing the effort required to prepare items for mailing to the necessary minimum. Swiss Post can also collect the consignments on request. „Small Goods Letter International – contract prices“ also includes returns management. Swiss Post returns undeliverable items as quickly and inexpensively as possible.

Small Goods Letter International – individual contract prices

International Small Goods Letter International is the ideal individual solution for international distance selling with larger volumes. The solutions tailored specially to the needs of your customers and to your own shipping options offer you flexibility and cost benefits. We will also be happy to take care of additional, value-added services for you. Discuss your requirements and wishes with your customer advisor.

Value-added services

Depending on your requirements, you can combine the „Small Goods Letter International – contract prices“-PRIORITY service with the following value-added services:

Shipping solution

IOSS shipping solution for the EU

Use the IOSS shipping solution to send small goods consignments of up to 2 kg to the EU.

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Information on Brexit

Impact on small goods shipments to Great Britain

From 1 January 2021, the VAT exemption limit of GBP 15 for commercial goods consignments (business-to-consumer) will no longer apply. For commercial goods consignments (business-to-consumer) with an intrinsic value of up to GBP 135, the sender is now responsible for delivery of the British VAT. In order to avoid delivery delays due to customs blockades and to use the DDP shipping solution for consignments to Great Britain, the Swiss sender must be registered in Great Britain for tax purposes.

Important note: for commercial consignments with a goods value of up to GBP 135, it is no longer possible to import goods into Great Britain using Incoterm DAP/DDU (Delivered at Place or Delivered Duties Unpaid = duty unpaid and untaxed). If the value of the goods exceeds GBP 135, the recipient is always liable to VAT and, where applicable, customs duty (Incoterm DAP/DDU), regardless of whether or not the sender is registered in Great Britain.

More information on sending small goods to Great Britain can be found here (PDF, 162.6 KB)

Information on IOSS

Response & returns management

Letter returns

Swiss Posts solutions for returns management of undeliverable items.

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All you need to know

Customs clearance and import regulations

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International letter returns management

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Webshop Connector International

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Premium prices and information by country

Business customers who have a billing relationship with Swiss Post can call up prices for international postal consignments and current international information using the “Premium prices and information by country” online service.

Track consignments

The “Track consignments” online service provides round-the-clock information with the latest consignment status.

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Logo Asendia

In cooperation with Asendia

A joint venture between Swiss Post and France’s La Poste.

Contact and advice

Give us a call

00 800 888 777 00 (from abroad)

CHF 0.08/min. from landline phones within Switzerland
Monday to Friday 8 a.m. – 6 p.m.

0848 48 48 47

0848 48 48 47

Write to us

For the deaf

For the deaf or hard of hearing

Our address

Post CH Ltd
Customer Service International
Wankdorfallee 4
3030 Berne

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