Items for the blind
Postage-free mail from and for blind people

• Items that are not specifically designed for the blind, even when they contribute toward improving their situation (e.g. walking aids)
• Texts in capital letters do not belong to the category “items for the blind”
• Consignments and articles that serve commercial purposes

The latter also includes return, guarantee or repair consignments of corresponding content, even if the associated services are offered free of charge.

Trading and selling at cost price and without pursuit of profit is permitted, however, provided that customers can include the necessary information and documents at the request of Swiss Post in order to benefit from the postal charge exemption.

Included in the postal charge exemption are services such as registered mail, return receipts or electronic cash on delivery. Basic services PostPac Promo, Bulky goods Economy, Bulky goods Priority, Swiss-Express “Moon”, SameDay Swiss after-noon and SameDay Swiss evening are excluded here.

Consignments which exceed the maximum limits are also subject to charges, even if they are labelled with “Item for the blind” or “Cécogramme”.

Swiss Post is entitled to carry out the necessary enquiries and retain items for the blind until authorization for postal charge exemption has been clarified.

All requirements must be met to qualify for a free delivery service. If this is not the case, the consignments will be delivered and charged at the standard rates for Swiss Post services.

In the event of any loss, damage or delay to postal items, only the provisions of the General Terms and Conditions for Swiss Post services may be applied for the individually selected and rendered Swiss Post transport service.

The parties will not be liable among themselves or to third parties for non-performance or poor performance of their contractual obligations, unless the action constitutes willful intent or gross negligence. Evidence must be provided by those who intend to file any liability claims against Swiss Post.

Swiss Post cannot be held liable for any indirect damage, consequential damage, data loss, damage suffered by third parties and lost earnings.

For further information, please contact your Customer Advisor or the Swiss Post Customer Service.