Have delivered consignments collected
Here’s how it works
Request “Collect parcels for return” service
You set up a special window on your website that your customers can use to issue a retrieval order directly and arrange for shipments to be returned to you.
- Basic price per order
- Surcharge per parcel
- Unsuccessful retrival
A maximum of five parcels may be requested per day and retrieval address. The following options are also available to you (subject to a surcharge):
- Telephone notification of retrieval
- Collect from an upper floor
- Remove empty packaging
Prices in CHF excl. VAT
Who is this service for? Preconditions
The “Collect parcels for return” service is intended for business customers with a billing relationship who want to make it as easy as possible for their customers to return shipments.
Collection addresses for return:
via private addresses and business domiciles in Switzerland and the Principality of Liechtenstein served by postal delivery.
Liability depends on the shipping option selected.