Have business consignments collected
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Would you like to have business consignments collected upon request or regularly by us? We are very pleased to do this for business customers with a billing relationship. On request, we can collect all your postal items (letters, parcels, express and international consignments) from your address.

We collect private parcels and returns with “pick@home”.

Here’s how it works

  1. 1

    If you would like to have all of your post collected regularly by Swiss Post, arrange a contract via your customer advisor for a half-hour time slot (several times per week on specified days; but at least once per week).

  2. 2

    If required, you can order the collection of your consignments upon request:

    For online orders and orders via QR code, you require a business account in the “My Post” customer portal.

  3. 3

    We collect your consignments and upon request will attach the address labels and consignment barcodes via the “Barcode Plus” value-added service

Preconditions and collection options

Preparing consignments

  • Letters to be collected must be franked or handed over with a dispatch list.
  • Parcels must be franked with a consignment barcode.

Regular collection

We collect your consignments regularly from your company address. Collection is always made on the same days of the week, but on at least one work day per week and in the same time slot. We provide you with the required containers (roll boxes for parcels, or letter and bulk crates).

We agree the collection volume with you in advance by contract. Excess volume is also possible with advance notification. If you have a valid contract for small consignments, we will also collect individual small consignment pallets at the same time.

Collection upon request

Collection upon request is a flexible, one-off collection, which does not require a written contract and saves you costs. If required, we can provide you with roll boxes and the required containers.

Order collection now

Online order

Order via the “Order collection upon request” online service.

Order via QR code

Order your individual QR code now.

Order by telephone

Free telephone number

0800 825 800

0800 825 800