Have postal items collected
Save yourself the trip to an acceptance point

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Are you a business customer with a billing relationship and would you like to save yourself a trip to an acceptance point? On request, Swiss Post can collect all your postal items (letters, parcels, express and international consignments) from your address.

Here’s how it works

1

If you would like to have all of your post collected regularly by Swiss Post, arrange a contract via your customer advisor for a half-hour time slot (several times per week on specified days; but at least once per week).

2

You can order a collection upon request using the telephone number 0800 825 800 or via the “Order collection upon request” online service.

3

We collect your consignments and upon request will attach the address labels and consignment barcodes via the “Barcode Plus” value-added service.

Preconditions and options for collection

Preparing consignments

  • Letters to be collected must be franked or handed over with a dispatch list.
  • Parcels must be franked with a consignment barcode.

Regular collection

We collect your consignments regularly from your company address. Collection is always made on the same days of the week, but on at least one work day per week and in the same time slot. We provide you with the required containers (roll boxes for parcels, or letter and bulk crates).

We agree the collection volume with you in advance by contract. Excess volume is also possible with advance notification. If you have a valid contract for small consignments, we will also collect individual small consignment pallets at the same time.

Collection upon request

Collection upon request is a flexible, one-off collection, which does not require a written contract and saves you costs. If required, we can provide you with roll boxes and the required containers.

Order collection now
Collection of postal items

0800 825 800