Have parcel collected
Simple with “pick@home”
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With pick@home, you don’t have to take parcels to a branch: simply order collection online or using the Post-App. We will then collect your parcel from your home or from an address of your choice.
At a glance:
- Free of charge for parcels with a return label
- CHF 4.50 plus postage for parcels without a return label
- Collection address of your choice
- Collection is confirmed by e-mail
- Online consignment tracking
Here’s how it works
Pack the goods securely with a suitable sturdy cardboard box.
By the way: the collection address you choose does not have to match your sender address. Affix the label to the parcel’s largest surface. As an optional extra, we can print your label for you, and the mail carrier will stick it on the parcel during collection.
Have parcel ready
We collect your parcel the following day or on a working day of your choice. Leave it at the agreed location from 7 a.m. on the collection day. We confirm the collection by e-mail.
What should we collect?
Select the type of parcel
You require a parcel label
For all parcels in Switzerland
Do you want to send a parcel? Frank it online using the “Domestic parcel labels” service or the Post-App.
CHF 4.50 (including VAT)
You have a return label
For an online shop
Do you want to return a parcel to an online shop? Use the return label from the online shop.
Free of charge
When collecting your parcel
Collection from an upper floor
Notification by telephone
All prices in CHF, incl. VAT
Practical: the Post-App
Parcels franked and collected: DigitalStamp and pick@home
The Post-App gives you access to Swiss Post’s services anytime and anywhere. You can create labels, arrange collections, track consignments and much more – all conveniently via smartphone. Download it now and try it out!
Select the relevant store or scan the QR code.