
Have parcel collected
Simple with “pick@home”
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With pick@home, you don’t have to take parcels to a branch: simply order collection online or using the Post-App. We will then collect your parcel from your home or from an address of your choice.
At a glance:
- Free of charge for parcels with a return label
- CHF 4.50 plus postage for parcels without a return label
- Collection address of your choice
- Collection is confirmed by e-mail
- Online consignment tracking
The pick@home service is intended for private individuals. Companies can find information on collection under Have business consignments collected.
Here’s how it works
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Prepare parcel
Pack the goods securely with a suitable sturdy cardboard box.
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Register collection
Option 1: You have a return label. Keep this label at hand and order a collection. To do so, use the “pick@home” online service or the Post-App.
Option 2: You create a label yourself. To do so, use the “Domestic parcel labels” online service or DigitalStamp in the Post-App. You can also order the collection while creating your label.
By the way: the collection address you choose does not have to match your sender address. Affix the label to the parcel’s largest surface. As an optional extra, we can print your label for you, and the mail carrier will stick it on the parcel during collection.
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Have parcel ready
We collect your parcel the following day or on a working day of your choice. Leave it at the agreed location from 7 a.m. on the collection day. We confirm the collection by e-mail.
What should we collect?
Select the type of parcel
Additional services
When collecting your parcel
Collection from an upper floor
|
Price 3.30 |
Notification by telephone
|
Price 5.40 |
Packaging
|
Price 7.00 |
All prices in CHF, incl. VAT