Have parcel collected
Simple with “pick@home”
With pick@home, you don’t have to take parcels to a branch: simply order collection online or using the Post-App. We will then collect your parcel from your home or from an address of your choice.
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You have a return label
For an online shop
You have received a parcel and would like to return it. To do so, use the return label from the online shop.
More about “Return parcel”
Collection price
Free of charge
You require a parcel label
For all parcels in Switzerland
You want to send a parcel. Frank the parcel online using the “Domestic parcel labels” service or by using the Post-App.
More about “Franking parcels”
Collection price
CHF 4.50 (including VAT)
All prices in CHF, including VAT
Companies can find information on collection under Have business consignments collected. The pick@home service is intended for private individuals. More information «pick@home» (FAQ)
Here’s how it works
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Prepare parcel
Pack the goods securely with a suitable sturdy cardboard box.
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Register collection
Option 1: You have a return label. Keep this label at hand and order a collection. To do so, use the “pick@home” online service or the Post-App.
Option 2: You create a label yourself. To do so, use the “Domestic parcel labels” online service or DigitalStamp in the Post-App. You can also order the collection while creating your label.
By the way: you are free to choose the collection address. This may differ from the sender address.
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Have parcel ready
Affix the label to the parcel’s largest surface. We collect your parcel the following day or on a working day of your choice. Leave it at the agreed location from 7 a.m. on the collection day.
Additional services
When collecting your parcel
Collection from an upper floor
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Price 3.30 |
Notification by telephone
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Price 5.40 |
Packaging
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Price 7.00 |
All prices in CHF, incl. VAT |