2019 was another challenging year for Swiss Post. The main challenges are letter volumes, which have been declining for a number of years, rising parcel volumes and the low interest environment. At 255 million francs, Group profit fell once again compared to the previous year.

However, the result has not declined as sharply as the deterioration in the market conditions. Swiss Post will require a sufficiently strong financial basis to manage its transformation over the next few years. “When I look at the development of the financial results and also see how Swiss Post’s operating conditions are changing, then it’s obvious that action is required,” says Alex Glanzmann, CFO of Swiss Post. In the video he explains the background to the annual results and the challenges facing Swiss Post.