Become a business customer
Fewer expenses, broader range, better prices
Apply for a billing relationship
The “My Post” customer portal acts as the central point of contact for your invoice administration needs
Do you use some of our services frequently? For example, do you regularly send larger volumes of letters or parcels? Or perhaps you would like to use a service which requires a billing relationship (invoice reference number, customer number or franking licence)? Submit an application now to acquire a billing relationship for your company with Swiss Post.
To qualify for a billing relationship with Swiss Post, you need to have a company account registered with the “My Post” customer portal.
Swiss Post reserves the right to refuse applications without stating its reasons. Do you have any questions about the customer invoice or application? Please contact your customer advisor or the Swiss Post Contact Center.
Customer invoice
A brief explanation of invoicing
Detailed information on invoicing and settling invoices, as well as remarks for each item on your customer invoice can be found in the following documents:
Invoice manager
Cost transparency and invoice overview
As a business customer with a billing relationship, you have free of charge access to your own digital invoice manager. This is where you can consult your Swiss Post invoices from the last 18 months and track all invoice items. Get additional transparency over your monthly-incurred costs with the “Cost centers” option by maintaining cost centers and allocating invoice reference numbers or services.
Price benefits, discounts and rebates
Benefit from special conditions under certain circumstances
As a business customer with a billing relationship, you can benefit from special conditions for parcels as well as attractive price discounts and rebates for letter mail. The extent of the discounts and rebates depends on turnover or sales volume, mailing criteria and the upstream services provided when delivering the letter.