pick@home integration
Have returns collected from your customers

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Besides placing, receiving and paying for orders, your online shop customers should also be able to send back all returns simply and conveniently. This is a good reason to integrate pick@home into your ordering process and let the parcel carrier collect returns directly from your customers at home.

Here’s how it works

Integrating pick@home makes it really easy for your customers to return items to you: They order the parcel collection simply and directly in your online shop. The mail carrier then collects the parcel from your customers at home.

Film: Pick@Home

Your advantages

  • You receive returned items faster.
  • Your customers are satisfied because they can have parcels collected conveniently at their home.
  • The service is easy to integrate into your website and offers your customers additional convenience.
  • You can pay the entirety or part of the postage for the return.

Who is this service for and preconditions

The integration of pick@home is suitable for people who run online shops and would like to integrate pick@home directly into their website.

You have a billing relationship and an individual contract with Swiss Post.
I do not currently have a billing relationship with Swiss Post and wish to set one up.