Address maintenance online

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The “Address maintenance online” online service in the Customer Center provides all Swiss Post services for your addresses on a single platform – from verifying to updating and address management.

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Service and features

“Address maintenance online” offers you all the Swiss Post services designed for your addresses – from verifying to updating. In “Address maintenance online”, you can manage your addresses securely and free of charge. You also receive statements concerning the quality of your addresses – again free of charge. You can also see clearly what it will cost to correct your addresses quickly and simply.

  • Check address quality in a flash: Free analysis of address quality.
  • Easily check, maintain and clean addresses: Update addresses (e.g. with regard to relocations or deaths) individually or by means of a batch procedure (checking an entire address file). The analysis of up to 300,000 Swiss addresses and address management is free via the “Address maintenance online” service.
  • Save addresses securely and manage them efficiently: Import existing addresses simply and enter new addresses directly in the online service.
  • Send with confidence: Use addresses online for different shipping options – with a single login.

Who is this service for?

For business customers

“Address maintenance online” is a tool for Swiss Post business customers who want to maintain and manage their customer addresses online. An address comparison using current Swiss Post customer addresses means that the address database is always up to date.

For private customers

“Address maintenance online” is a service offered to Swiss Post private customers and is used to determine in just a few clicks whether addresses are up to date. If there is a notification of move available, the new address can be obtained online.  You can also use the “Address maintenance online” service as an address book to keep your addresses up to date at all times.

Costs

You will receive a tailored quotation based on the free analysis.

The price for cleaning is broken down as follows:

  • Delivery of new addresses following an official relocation: CHF 1.25 per match
  • CHF 0.25 is charged per address for the status information “Deceased/company no longer in business”, “International relocation hit” or “New address unknown”; information on “Person unknown at this address” or “Address unknown” is free of charge
  • Recognition of duplicates (if requested): CHF 0.25 for all duplicate and multiple address entries
  • Corrections or standardizations are free of charge

Prices do not include VAT

Preconditions

You can request the quality of your address data to be analyzed without registration. For cleaning of the address data, registration for the Swiss Post Customer center is required.

Instructions

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Do you need some advice?
Address Competence Center

Give us a call

Monday to Friday: 8 a.m. – 12 noon and 1.30 p.m. – 5 p.m.

+41 58 386 67 67

+41 58 386 67 67

Write to us

We are here to help
address-maintenance@swisspost.ch

For hearing impaired persons

For deaf or hearing impaired persons

How to find us

Post CH Ltd
Address Competence Center
Sternmatt 6
P.O. Box
6010 Kriens 2