General Terms and Conditions (GTC)
Swiss Post GTC at a glance
Swiss Post General Terms and Conditions are listed below.
Rich Content Section
- GTC "Postal Services for Business Customers" (PDF, 103.6 KB)
- GTC "Postal Services for Private Customers" (PDF, 85.1 KB)
- GC "SPEDLOGSWISS Warehousing" (PDF, 83.7 KB)
- GC "SPEDLOGSWISS" (PDF, 60.8 KB)
- GTC "Change of address with forwarding" (PDF, 68.8 KB)
- GTC "Address maintenance" (PDF, 80.6 KB)
- GTC "Offers on request" (PDF, 147.7 KB)
- GTC "Notification service" (PDF, 67.8 KB)
- GTC "Cross-channel campaigns" (PDF, 90.9 KB)
- GTC "DataTransfer" (PDF, 73.6 KB)
- GTC "Permanent authorization" (PDF, 86.4 KB)
- GTC “Services for mobile phones” (German version) (PDF, 166.4 KB)
- GTC "Digital inbox" (PDF, 100.7 KB)
- GTC "Display Advertising" (PDF, 70.2 KB)
- GTC "Single authorization" (PDF, 52.8 KB)
- GTC "Receipt authorization for service providers" (PDF, 68 KB)
- GTC "Flyer Service" (PDF, 93.2 KB)
- GTC "Yellow Identification" (PDF, 48.3 KB)
- GTC "Free newspapers (GZA)" (German version) (PDF, 63.7 KB)
- GTC ʺIntelligent franking systemʺ (IFS2/IFS3) (German version) (PDF, 90.8 KB)
- GTC «Intelligent franking system (IFS4)» (PDF, 72.8 KB)
- GTC "KMUPlus" (PDF, 87.4 KB)
- GTC “My Post” customer portal
- GTC "Bulk Mailing Manager" (PDF, 316.6 KB)
- GTC "My consignments" (PDF, 67.4 KB)
- GTC "Philately" (PDF, 130.7 KB)
- GTC "pick@home" (PDF, 61.6 KB)
- GTC "PickPost" and "My Post 24" (PDF, 78.6 KB)
- GTC “PickPost/My Post 24 service: use by business customers” (PDF, 68.1 KB)
- GTC "Redirect mail" (PDF, 65.1 KB)
- GTC "Retain mail" (PDF, 66.4 KB)
- GTC "PostCard Creator App" (PDF, 61.5 KB)
- GTC "PostCard Creator Business" (PDF, 60.2 KB)
- GTC "P.O. Box" (PDF, 73.7 KB)
- GTC "postshop.ch" (PDF, 87.6 KB)
- GTC "PromoPost" (German version) (PDF, 82.7 KB)
- GTC "Invoice manager" (PDF, 113.1 KB)
- GTC "Street directory with geographical coordinates including altitude information" (PDF, 93.3 KB)
- GTC "Swiss-Express 'Innight' and Swiss-Express 'Day'" (PDF, 75.1 KB)
- GTC "Transport market" (German version) (PDF, 84.7 KB)
- GTC "Exchange of postage stamps in the PostalNetwork" (German version) (PDF, 230.1 KB)
- GTC "Notification of Move" (PDF, 78.7 KB)
- GTC "Sub-address" (PDF, 65.9 KB)
- GTC "Services in infrastructure and technology for events" (German version) (PDF, 80.2 KB)
- GTC "Association address" (German version) (PDF, 63.5 KB)
- GTC "WebStamp" (PDF, 61.7 KB)
- GTC "Promotions in branches" (German version) (PDF, 210.2 KB)
- GTC "Advertising in Welcome Post" (PDF, 84.5 KB)
- GTC "WiFi in Branches" (PDF, 89.5 KB)
- GTC "Value-added services 'Dispobox', 'ThermoCare Cold' and 'ThermoCare Ambient'" (PDF, 112.8 KB)
- Terms of Service IncaMail
- The terms of use for the chatbot / live chat with co-browsing and WhatsApp (in German) (PDF, 231.5 KB)
- Conditions of use "Live Support" (PDF, 99.7 KB)
- Conditions of use «Letters dispatch list» online service (PDF, 40.9 KB)
- Subscriber conditions for «BillingOnline» (PDF, 120.8 KB)
- Subscriber conditions for «BillingOnline» – Annex (PDF, 141.5 KB)
- Subscriber Conditions for "DirectPoint e-mail newsletter" (PDF, 68.7 KB)
- Subscriber Conditions for "E-Post Print & Send" (PDF, 622.6 KB)
- Subscriber Conditions for "Barcode Web Service" (PDF, 80.1 KB)