WebStamp
Your personalized stamp

Rich Content Section

With WebStamp, you can create your own stamps easily and conveniently online in just a few steps. Lend your birth announcements and wedding invitations a personal note. Or use the stamps as advertising and image vehicles with your customer letters thanks to the integrated corporate logo.

For A Mail, B Mail, A Mail Plus, Registered (R) and much more.
Create, print and pay for stamps online
Have them printed and delivered by Swiss Post (optional)
Also for individual letters and mailshots, incl. printing and shipping service

Here’s how it works

1

Select shipping option, format and weight of the consignment.
2

Upload an image/video and edit as necessary or select an image from templates.
3

Complete order.
4

Print labels yourself or have WebStamps printed and delivered.
5

Place WebStamp on the envelope – and it’s done!

Practical
WebStamp printing service

Do you want to design stamps yourself? But you have neither the desire nor the time to do so yourself. With the WebStamp printing service, Swiss Post will print your individual stamps ^* and send them postage-free to your home or office on the very next working day. The offer is valid for letters without barcode (A Mail, B Mail, PRIORITY and ECONOMY).

The WebStamps are printed on a specially-designed sheet of 12 labels.

Film: WebStamp

^* ↑ In addition to the postage value of the WebStamps, a flat fee of CHF 5.00 per order will be charged for the WebStamp printing service, and CHF 1.20 will be charged for each label sheet (12 labels) that has been started. The shipping costs for delivery will be borne by Swiss Post. If you order by 2 p.m., you will receive your WebStamps on the next working day − fresh from the printer and postage-free in your letter box!

Lively
WebStamp with video message

Film: WebStamp with video

With WebStamp, you can do more than simply create your own stamp designs. You can also send individual video messages too. Surprise your loved ones by accompanying your written message with a personal video message. Or present your company or your latest product in a small film.

Create WebStamp using a video

Receive a video message

WebStamp with video carries special labelling, which shows your recipients that a video message is waiting for them. The recipient of the letter can retrieve the message either by using the Post-App or via the website.

Watch video message

A one-stop shop
WebStamps for individual letters and mailshots with printing and shipping service

Print WebStamps directly onto your letter or mailshot. The franking will be placed directly above the relevant recipient address. You then print your individual letters or mailshots with the franking and send it conveniently using a window envelope.

Printing and shipping service

With the “printing and shipping service for individual letters and mailshots”, you can have consignments printed, packed and shipped directly to your recipients by Swiss Post, The consignments are delivered in accordance with the range of services provided by Post CH Ltd.^*

Film: WebStamps for individual letters and mailshots with printing and shipping service

The WebStamp range of services can be used for all shipping options in Switzerland and abroad. The printout is one-sided, in colour and in a window envelope.

Please note that each order will be forwarded to an external print shop, where it will be printed and shipped. At the end of each order, please therefore double-check the contents of the letter for accuracy, including the recipient addresses and franking. The order cannot be cancelled once it has been placed due to the costs which have already been incurred. You can view the order status for each individual consignment within your WebStamp order overview under “Consignment details”.

WebStamp for individual letters and mailshots is primarily designed for customers who regularly create and send invoices or letters.

Frank mailshot now

^* ↑ In addition to the postage value of the WebStamps, a fee of CHF 0.20 per printed side and CHF 0.20 per consignment (including placing in envelopes and posting) applies to the “WebStamp printing and shipping service”. If your order is placed by 3 p.m., your consignments will be delivered in accordance with the current range of services offered by Post CH Ltd.

Frequently asked questions

Key information:

WebStamps that have already been created may still be used in 2022, provided the shortfall in value is covered by franking with a stamp or at the counter (a branch or a branch with partner). Supplementary stamps worth 5, 10 and 20 centimes can be ordered at www.postshop.ch and in branches from 13 December 2021. They will be delivered in the Postshop from 27 December 2021. The stamps will be available physically in all branches and branches with partners from 20 December 2021.
Swiss Post cannot currently provide franking for the value of the 2022 prices for legal and technical reasons. For WebStamp, the prices are always tied to the currently valid products (e.g. A Mail standard letter up to 100 grams for CHF 1.00).
With this in mind, we recommend postponing larger WebStamp orders (e. g. WebStamp as a gift) until 2022 if possible.

Can several WebStamps be affixed to a consignment to cover the franking shortfall (e. g. 2 x CHF 0.85)?

No, unfortunately that is not possible as only one WebStamp per consignment can be recognized electronically at our letter centers. If several WebStamps are affixed to a consignment, these will be rejected by the system and checked manually, which can lead to delays in delivery.

Is it possible to purchase only the difference of CHF 0.05 or CHF 0.10 as franking in WebStamp?

No − unfortunately, that is not possible, as WebStamp offers franking only for our official letter products. It is not currently possible to frank a letter with only CHF 0.05. Only the relevant amount per letter product (e.g. CHF 1.00 for an A Mail standard letter) is available in WebStamp.

From 1 January 2022, can WebStamps with the old face value be used for posting and the franking shortfall made up at the counter?

Yes, WebStamps with the old face value can have missing franking added using postage stamps or V-MaX and can then be posted.

https://web.post.ch/de/pn/ohb/Logistische-Produkte/Frankierloesungen/WebStamp

Can I attach a stamp (supplementary stamp) to an envelope myself that has already been franked with WebStamp (old face value) and post it in a letter box?

Yes, you can use stamps (e.g. stamp worth CHF 0.10) to frank a consignment franked with WebStamp yourself and post it in a letter box. If you don’t have the right postage stamp values at home, you can have the shortfall in franking added to your consignment at the counter. It is not possible to add missing franking to consignments via the “WebStamp” online service.

How long are the WebStamps created (e.g. CHF 1.00) valid for? According to WebStamp product management, they can still be used after a year, provided no price increases have taken place.

The expiry period of one year is to avoid too large a number of WebStamps being created and stored, because franking shortfalls can only be covered using postage stamps or V-MaX in the event of a price increase.

Is it true that expired WebStamps cannot actually be posted in a letter box?

You can use stamps (e.g. stamp worth CHF 0.10) to frank a consignment franked with WebStamps yourself and post it in a letter box.

If I no longer use WebStamps that have already been created or I would like to create new WebStamps with a different face value, will the WebStamps already created be reimbursed?

WebStamp product management assesses such specific customer requests and passes cases where a refund is approved onto Finance. These are exceptional cases. In justified cases, Swiss Post tries to address customer concerns despite the fact that they are essentially excluded in the GTC.

If a customer continues using WebStamps with insufficient franking in 2022 (e.g. CHF 1.00) who is the price difference charged to (the recipient, the sender on the envelope or the WebStamp customer whose name is on the franking licence in the data matrix code)?

Irrespective of the upcoming price adjustment, the following principle applies in the case of insufficient franking:

If a sender’s name is on the letter, they must pay the price difference.
If the letter does not contain the sender’s name, the recipient must cover the franking shortfall.
The franking licence in the data matrix code only applies to undeliverable items where the letter does not contain a sender. The consignment is then returned to the franking licence holder.

This information comes from revenue protection and always applies irrespective of the type of franking.

Label formats

Please note that the relevant label format will always automatically be suggested in WebStamp. The system always assumes the smallest possible label format.

The label format in WebStamp is determined by the following factors: shipping option (with or without barcode), WebStamp with or without image or by a sender’s/recipient’s address integrated into WebStamp.

The following label formats are tested and recommended by WebStamp:

WebStamp labels (97 x 42.3 mm) – 12 labels

If these labels are used, the printer settings do not need to be changed. You can keep the printer’s standard settings to print the stamps.

Order “WebStamp” labels here!

Avery Zweckform 3422 (70 x 35 mm) – 24 labels
Avery Zweckform 3427 (105 x 74 mm) – 8 labels
Avery Zweckform 3481 (70 x 41 mm) – 21 labels
Avery Zweckform 3651 (52.5 x 29.7 mm) – 40 labels
Avery Zweckform 3657 (48.5 x 25.4 mm) – 40 labels
Avery Zweckform 3659 (97 x 42 mm) – 12 labels
Avery Zweckform 4781 (97 x 42 mm) – 12 labels
Avery Zweckform 6122 (70 x 36 mm) – 24 labels
Avery Zweckform 6174 (70 x 42.3 mm) – 21 labels
Avery Zweckform J8563 (70 x 35 mm) transparent – 14 labels
Avery Zweckform L4772 (70 x 35 mm) transparent – 12 labels
Avery Zweckform 3483/6120 (105 x 148 mm) – 4 labels
Avery Zweckform 3655 – (210 x 148 mm) – 2 labels
Büroline 500026 (97 x 42.3 mm) – 12 labels
Büroline 500029 (105 x 148 mm) – 4 labels
Corporate Express (97 x 42.3 mm) – 12 labels
Herma 4272 (48.3 x 25.4 mm) – 44 labels
Herma 4457 (105 x 48 mm) – 12 labels
Herma 4282 (210 x 148 mm) – 2 labels
Herma 4676 (105 x 148 mm) – 4 labels
Migros PAPETERIA 7203.103 (105 x 70 mm) – 8 labels
Migros PAPETERIA 7203.106 (70 x 42.4 mm) – 21 labels
Migros PAPETERIA 7203.107 (70 x 37 mm) – 24 labels
Migros PAPETERIA 7203.112 (70 x 37.1 mm) – 24 labels
Migros PAPETERIA 7203.113 (105 x 41 mm) – 14 labels
Migros PAPETERIA 7203.178 (97 x 42.3 mm) – 12 labels

Letter formats

C4
C5
C5/C6
C6
C4, C5, C5/C6 window envelope (window on left or right)
User-defined

Label printer (thermolabels)

Brother P-touch DK-11241 (102 × 152 mm)
Brother P-touch DK-22243 (102 × 152 mm)
Brother P-touch DK-11208 (30 × 99 mm)
Brother P-touch DK-22205 (62 mm)
Dymo Labels 11356 (41 × 89 mm)
Dymo Labels 99012 (36 × 89 mm)
Dymo Labels 99013 (36 × 89 mm transp.)
Dympo Labels 99014 (54 × 101 mm)
Dympo Labels S0904980 (104 × 159 mm)
Seiko SLP-2RLE (36 × 89 mm)
Seiko SLP-SRL (54 × 101 mm)
User-defined

Domestic and international letters with the following shipping methods and value-added services can be franked with WebStamp:

Domestic

A Mail
B Mail
Registered (R) ^**
A Mail Plus ^**
Dispomail (business customers with special conditions) ^**

Value-added services for Registered mail

Return receipt
Personal delivery
Electronic cash on delivery (for business customers with special conditions) ^**

Surcharges

Consignment thickness between 2 cm and 5 cm
Pro Juventute
“pro clima” surcharge

International

International PRIORITY letters
International ECONOMY letters

In accordance with the specifications of the Universal Postal Union (UPU) and the International Post Corporation (IPC), electronic data for all international consignments containing goods must in future be sent to the postal organizations abroad in advance. The aim is to simplify customs clearance, reduce transit times and provide transport companies with goods information by disclosing detailed data about the sender, recipient and consignment content. WebStamp now offers the convenient option of entering the required data yourself. The necessary fields are displayed automatically once you indicate in WebStamp that you want to send a consignment containing goods abroad.

Value-added services

Registered
Personal delivery
Return receipt

Surcharges

“pro clima” surcharge

^** ↑ In each case with barcode for electronic Track & Trace

Stamps created with WebStamp are valid for a period of one year.

The validity period is shown in our online service when you create the postage paid impressions. No expiry date is printed on the postage paid impression or included in the data matrix code. Once the official period of validity of a stamp created with WebStamp has expired, it can still be used without any surcharge. A problem arises in the event of a price increase. Personalized stamps should always show the correct value of a product/postage. Consignments with multiple WebStamp franking cannot be processed in the letter processing centers as the system reader always records only one data matrix code. The expiry date therefore serves to prevent too large a number of personalized stamps being created and stored.

Validity example: as long as an A Mail item costs CHF 1.10, it is still possible to use a personalized stamp with a face value of CHF 1.10 but which is older than one year. Following a price increase, a consignment franked with WebStamp can only be re-franked in a Swiss Post branch or branch with partner using a postage stamp. Postage stamps created using WebStamp cannot be returned or cancelled.

Flaws

Very occasionally, an error may occur when printing a postage paid impression. If your postage paid impression is not correctly printed on your label sheet, please check the printer settings. Ensure that the “actual size” or “size = 100%” function is selected.

The repeated printing of a PDF document with personalized stamps that have already been created generates no further costs. Every stamp created with WebStamp may however only be affixed to a consignment once.

You will be notified immediately of the use of duplicates so that you can react accordingly. Duplicates are either charged directly to your online account or invoiced to you.

Duplicates

In accordance with the General Terms and Conditions for WebStamp, stamps that have been created with WebStamp may not be copied or printed multiple times. Duplicates refer to consignments handed in for sending that have the same postage paid impression (recognizable by an identical franking ID).

Every stamp created with WebStamp may only be affixed to a consignment and sent once.

Duplicates will be franked accordingly by Swiss Post. Furthermore, a processing fee of CHF 1.00 per duplicate will apply, with a minimum charge of CHF 10.00. An example: 80 duplicates for a standard A Mail letter cost CHF 168.00, CHF 88.00 postage (80 × CHF 1.10) for the subsequent franking plus CHF 80.00 processing fee (80 × CHF 1.00).

With “WebStamp” you simply pay the face value. Your personal stamps are used just like regular stamps.

The advantage of WebStamp is primarily the fact that you can personalize the postal prepayment impression. Several million personalized stamps sold every year underscore the fact that Swiss Post customers appreciate this personalization. They are happy to accept the slightly higher production costs. The prices of our “WebStamp” labels take account of the fact that you can obtain small quantities (60 items). Smaller volumes are generally a little more expensive – although this is not necessarily a disadvantage to you as you do not need to purchase 300 items from a different provider.

You can avoid paying any label costs if you print the postage paid impressions directly onto the envelopes.

Pricing is not entirely at Swiss Post’s discretion. A postage price adjustment for letters, which are subject to the letter monopoly, can only be decided by the Federal Council. The same applies for the postage paid impressions created using WebStamp.

“WebStamp” web service

The “WebStamp” web service facilitates the electronic connection between your company-specific ERP system (enterprise resource planning) and WebStamp. Notable companies active in online trade, such as Ricardo, Sage, Crealogix or Exsila, already use this solution to connect their online shop to Swiss Post’s franking services.

The connection requires several steps and should only be performed by a specialist. To obtain more information and to register, please contact webservice.webstamp@swisspost.ch. In the case of a specifically planned connection, please complete the relevant form. We will then contact you as soon as possible to discuss the next steps.

More about the “WebStamp” web service

More information

Our recommendations
Franking and sending made easy

Stamps CHF 0.85 «Jura Vaudois Nature Park», Sheet with 10 stamps

CHF 8.50

Navigate on post.ch

WebStamp Your personalized stamp

Rich Content Section

Here’s how it works

Practical WebStamp printing service

Film: WebStamp

Lively WebStamp with video message

Film: WebStamp with video

Receive a video message

A one-stop shop WebStamps for individual letters and mailshots with printing and shipping service

Printing and shipping service

Film: WebStamps for individual letters and mailshots with printing and shipping service

Frequently asked questions

Full information on the price adjustment from 1 January 2022

Can several WebStamps be affixed to a consignment to cover the franking shortfall (e. g. 2 x CHF 0.85)?

Is it possible to purchase only the difference of CHF 0.05 or CHF 0.10 as franking in WebStamp?

From 1 January 2022, can WebStamps with the old face value be used for posting and the franking shortfall made up at the counter?

Can I attach a stamp (supplementary stamp) to an envelope myself that has already been franked with WebStamp (old face value) and post it in a letter box?

How long are the WebStamps created (e.g. CHF 1.00) valid for? According to WebStamp product management, they can still be used after a year, provided no price increases have taken place.

Is it true that expired WebStamps cannot actually be posted in a letter box?

If I no longer use WebStamps that have already been created or I would like to create new WebStamps with a different face value, will the WebStamps already created be reimbursed?

If a customer continues using WebStamps with insufficient franking in 2022 (e.g. CHF 1.00) who is the price difference charged to (the recipient, the sender on the envelope or the WebStamp customer whose name is on the franking licence in the data matrix code)?

Which labels and letter formats and printers are supported by WebStamp?

Can parcels also be franked with WebStamp?

Which letters (domestic, international, registered, etc.) can be franked with WebStamp?

How long are WebStamps valid?

Can WebStamps be printed more than once (duplicates/flaws)?

Do WebStamp stamps cost the same as regular stamps?

Is there an electronic interface to connect an online shop directly to WebStamp?

More information

Our recommendations Franking and sending made easy

Stamps CHF 0.85 «Jura Vaudois Nature Park», Sheet with 10 stamps

Stamps CHF 2.00 «Bandage», Sheet with 20 stamps

PERMAFIX Packing tape 38mm×66m 24151 transparent

TESA Packing tape Eco Logo 50mmx50m 571800000 brown

TESA Packing tape Strong 38mmx66m 571660000 brown

ELCO Envelope Premium wind.ri. C5 / 6 30796 100g white, glue 500 pcs.

SCOTCH Packaging tape 50mmx50m HV.5050.S roll, Heavy brown

ELCO Envelope Premium w / o wind. C4 34882 120g white, glue 250 pcs.

BÜROLINE Padded envelope Gr.4 450104 white, 10 pcs. 200x275mm

POST Luftpolstertaschen gross 4er GROSS

ELCO Shipping bag Safe 842633 cardboard 250x353mm

ELCO Packaging Easy Pack 845644114 cardboard, 218x302x90mm 2 pcs.

POST WebStamp Etiketten 080963 97 x 42,3 mm

ELCO Padded film 81875021 transparent 40cmx5m

POST Paketadresse 105x148mm 081005 blickdicht

SCOTCH Packaging tape Promo 48mmx20m E5020D-R transp., refill roller

ELCO Envelope Office w / o window C6 74531.12 80g, white, glue 200 pcs.

SCOTCH Packing tape Extreme 48mmx9m X5009D

LEITZ Film Easy Flip 70500001 blank 60cmx20m

AVERY ZW. Labels 105x148mm 3459 Universal, yellow 10sh. / 4pcs.

AVERY ZW. Mailing labels 99,1x42,3mm J8177 - 25 InkJet,white 300pcs. / 25sh.

AVERY ZW. Labels Stick&Lift 45.7x21.2mm L4736REV removable, white 25sh. / 48pcs.

AVERY ZW. Mailing labels 99,1x139mm J8169 - 25 white 100 pcs.

AVERY ZW. Universal labels 63,5x38,1mm L6023REV white,non - perm. 525pcs. / 25sh.

AVERY ZW. Mailing labels 99,1x67,7mm J8165 - 25 white 200 pcs.

AVERY ZW. Mailing labels 99,1x38,1mm J8163 - 25 white 350 pcs.

AVERY ZW. Adress Labels 63.5x33.9mm J8159 - 25 white 25sh. / 24pcs.

HERMA Universal Labels 70x42,3mm 4616 white 4200 pcs. / 200 sh.

HERMA Universal Labels 105x74mm 4626 white 1600 copies / 200 sh.

HERMA Hang Tags 18x28mm 6903 red thread 1000 pcs.

HERMA Hang Tags 15x24mm 6902 red thread 1000 pcs.

HERMA Universal Labels 210x297mm 4631 white 200 pcs. / 200 sh.

HERMA Labels 10×22mm 6919 white 1000 pcs.

HERMA Hang Tags 25x38mm 6915 red thread 1000 pcs.

HERMA Hang Tags 32x50mm 6918 red thread 1000 pcs.

BÜROLINE Mailing Envelope C6 / 5 306252 black / red 250 pcs.

BÜROLINE Mailing Envelope C5 306284 red / black 250 pcs.

TESA Packing tape Strong 50mmx66m 574240000 brown

TESA Packing tape Strong 50mmx66m 571680000 brown

TESA Packing tape Eco Logo 38mmx25m 505400007 brown

TESA Packing tape Strong 50mmx66m 571670000 transparent

TESA Packing tape Strong 38mmx66m 571650000 transparent

PTOUCH Address labels 38x90mm DK - 11208 QL - 500 / 550 400 pcs. / roll

PTOUCH Labels 62x100mm DK - 11202 QL - 500 / 550 300 pcs. / roll

PTOUCH Address labels 29x90mm DK - 11201 QL - 500 / 550 400 pcs. / roll

PTOUCH Continuous labels 62mmx30.48m DK - 22205 QL - 500 / 550 paper roll

PTOUCH Labels roand 24mm DK - 11218 QL - 500 / 550 1000 pcs. / roll

PTOUCH Barcode - Labels 102x51mm DK - 11240 QL - 1050 600 pcs. / roll

3L Label Holders 55x102mm 510335 PP, transp., self - ad. 6 pieces

WebStamp
Your personalized stamp

Practical
WebStamp printing service

Lively
WebStamp with video message

A one-stop shop
WebStamps for individual letters and mailshots with printing and shipping service

Our recommendations
Franking and sending made easy