Empty containers for Swiss Post customers
Obtaining shipping containers to post letters

Empty containers such as letter crates and bulk containers are a key precondition for quick processing of postal items.

Obtain empty containers

Smaller volumes of letter crates (up to approx. 50 items):

Can be obtained directly from your branch by registering in advance.

Larger volumes of empty containers (bulk containers, letter crates from approx. 50 items):

  • The fee-based collection service for business customers can be used to obtain these by calling 0800 825 800.
  • Can be collected in person from specific branches by registering in advance; please contact empty container coordination by calling 076 817 99 28 or by e-mailing leergebinde@swisspost.ch

Service and features

You do not need your own containers. Swiss Post provides you with reusable containers free of charge for posting letters. Please note that the collection service for business customers, i.e. the delivery of empty containers by Swiss Post, is subject to a fee.


Bulk containers and letter crates are the property of Swiss Post and will be provided to you for the delivery of postal items.

Swiss Post provides you with letter crates on pallets for international shipping. Bulk containers cannot be used for this purpose.

It is not possible to order pallets in advance from Swiss Post. Please bring the same number of exchangeable pallets (observe EPAL criteria) as you are obtaining for one-to-one exchange or delivery slips with sufficient pallet credit for exchange items.

Empty container calculator

Do you want to post a large volume of letters, but do not know how many containers you need to obtain? The empty container calculator is an easy way to calculate the required number of empty containers.

Please note that the number of letter crates will be calculated in accordance with the defined delivery units. Around 250 standard letters (DIN C5 and B5) can be sent in one letter crate.

The empty container calculator is therefore not suitable for calculating the letter crate requirement for volumes of less than 10,000 standard letters, as the minimum quantity according to the calculator is 48 letter crates in bulk containers or 42 letter crates on pallets.

Empty container calculator

Forms and guides

All you need to know

Order collection upon request

With the “Order collection upon request” online service, business customers can place an order for Swiss Post to pick up their consignments quickly and easily online. Collection orders can be one-off or regular, with excess volume at specific times.


Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday to Friday: 8 – 11.30 a.m. and 1.30 – 5 p.m.

+41 76 472 33 49

+41 76 472 33 49

For the deaf

For the deaf or hard of hearing

Our address

Post CH Ltd
Logistics services
Empty container coordination
Zürcherstrasse 161
8010 Zürich-Mülligen

Rich Content Section