early: testing the future
Products and services in development
Post-App preview
Discover, experience and be involved
Test the new Post-App preview for iOS (a version for Android will follow later) and give us your feedback. Take care of your postal transactions more easily and intuitively in the app. The new map material allows you to track your consignment worldwide and have it sent to a My Post 24 location, for example. You can now also track the current position of Postbuses. In addition, artificial intelligence can help you determine the letter size and you can pay the letter code directly with Apple Pay, TWINT or credit card.
ScolaCar+
The leisure transport service for children
Today, 50% of children are taken by car for their leisure trips. By offering an all-digital, on-demand bus system that groups children according to their destination, we aspire to drastically reduce car travel.In addition to existing public transport, the aim is to provide children under 12 with a simple and safe alternative to their extracurricular activities. Thanks to this service, families will be able to make their daily lives considerably lighter.
Offers for movers
Now in digital form
TV, Internet, a home office set-up, decoration, etc.: after a move, there is always a long list of new items to be bought and purchase decisions to be made. That’s why discounts and offers are particularly valuable at this time. New residents who notify Swiss Post of their change of address benefit from the “welcome post” service – including a booklet of vouchers containing interesting offers. Swiss Post is currently testing an online platform that makes additional offers available in digital form.
Additional information in “My consignments”
Precise time slot on the delivery day and real-time consignment tracking
We are enhancing “My consignments”. We are now able to provide you with much more accurate information about your parcel delivery time. You will receive additional notifications on the delivery day, and you can track your parcel in real time in the last few minutes before delivery. Thanks to the new functions, you get an even better idea of when your parcel will reach you.
The new service is available in more and more areas of Switzerland.
Transporting goods with indoor robots and autonomous vehicles
Flexible, round-the-clock delivery
Autonomous delivery vehicles are ecological, available around the clock and can be used for a wide range of purposes. Swiss Post wants to find out the areas in which they offer benefits.
Automatic voice recognition and recording in the Swiss Post Contact Center
Voice To Text
In future, a voice and intent recognition system will be used in the Swiss Post Contact Center. This means we can save you having to switch between the telephone receiver and the telephone keyboard. This will help you to classify your query more effectively and will connect you directly with the right employee.
More on innovation
Contact us
We would be happy to help
Innovation and partnerships
Please contact our Innovation team to submit new ideas.
Journalists
Please contact our Media Unit.
Our address
Swiss Post Ltd
Corporate Services, Corporate Development
Wankdorfallee 4
3030 Bern, Switzerland