early: testing the future
Products and services in development
Report damage via a video
The easy way to show consignments
A damaged consignment is annoying. So it’s all the more important to deal with such cases in a straightforward manner. That’s why Swiss Post is testing a procedure whereby a necessary inspection of the consignment can be conducted over the phone. The customer simply shows the consignment via their smartphone camera during the telephone conversation.
New online access point for SMEs – simple, intuitive, ideal for SMEs
A new digital access point tailored to SMEs has been created. SMEs and their needs take center stage at www.swisspost.ch/sme. Entering the digital world and digital interaction have been made simpler thanks to intuitive and direct access.
As an SME, find the answers to your questions or online services relevant to you – simple, intuitive and above all, ideal for SMEs.
The new online access point for SMEs has been developed in conjunction with customers and will be continually optimized and developed. AS an SME, do you want to help optimize this access point? Let us know what you think about the new access point at www.swisspost.ch/sme and become part of the community.
On our new storytelling platform, you can discover stories and articles about current issues – some inspiring, some moving, some informative. We don’t just want to be storytellers – we are also interested in hearing our customers’ opinions and ideas on these issues and look forward to having discussions with them.
Order on Demand
The smart way to order items
You or your employees can now order new supplies directly to the place of use at the touch of a button. Simple yet systematic. “Order on Demand” is an innovative solution from Swiss Post for efficiently managing and repeat ordering items of any kind.
Automatic, seamless monitoring of internal parcel temperature
With its innovative service Thermomonitoring, Swiss Post monitors the temperature inside parcels along the entire transport route. This makes sensitive goods travel even safer.
directly from PDF to private letter box
It’s never been so easy to print and mail your advertising flyers: with Flyernator.ch you can arrange this in just a few clicks. Swiss Post will deliver your flyers to the specified letter boxes and P.O. Boxes in the selected region.
Simple: a one-stop shop for printing and mailing
Fast: perfectly organized in just a few clicks
Reliable: punctual delivery guaranteed
IntelliClean – The smart way to clean
Results-oriented facility management
Results-oriented facility management IntelliClean replaces standard cleaning rotas and guarantees needs-driven, efficient building cleaning. The actual cleaning requirements are gathered from data and the dynamic route planning for the cleaning personnel is shown on a tablet. A self-learning algorithm also continually optimizes the route plans.
Shop & Cross
Send consignments to the EU easily and securely
When sending small goods into the EU, Shop & Cross is a practical and secure solution. In just a few clicks, users can connect to any web shop and print out shipping labels for orders originating from the EU area. Reliable and automated customs clearance by Swiss Post is also integrated into the service.
Receive letters anywhere, anytime
This Swiss Post service enables SMEs to access their entire digitized mail inbox anytime and anywhere. The solution also provides companies with the option of distributing their mail individually by e-mail or feeding it into their internal network.
Transporting goods with autonomous vehicles and delivery robots
Autonomous delivery vehicles are ecological, available around the clock and can be used for a wide range of purposes. Swiss Post wants to find out the areas in which they offer benefits.
Ride sharing for large items
A ride sharing service for large items between private customers? Swiss Post’s new Transport Service taps into the unused capacities of carriers in Switzerland. This means large objects can be transported from one private customer to another in a simple and affordable way.
Service on Demand
Facility management at the touch of a button
The “Service on Demand” service from Post Real Estate ensures facility management is targeted at where it is needed most. This means scheduled trips to crockery counters, file containers, vending machines, printers etc. are a thing of the past. At the press of a button, a notification is sent to facility management with the location and type of service currently needed.
Pay expenses online in advance
Receive parcels from abroad even when you’re not at home
Orders from abroad may incur expenses for customs and VAT, which need to be paid upon delivery. Swiss Post is testing a convenient solution using advance online payment. This means collection notes are no longer needed if the recipient is absent or wishes to pay in cash.
Drones serving the healthcare sector
Swiss Post, the EOC hospital group and drone manufacturer Matternet have been operating a drone service between two hospitals in Lugano since October 2017. Test operations are also ongoing on two routes in Zurich.
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