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Swiss Post helps an emerging online shop to succeed
Disinfection of hands is being well received
During the coronavirus crisis, the Lower Valais Samaritan Association included disinfectant from the Morand distillery in the product range of its new online shop. Swiss Post supported the Samaritans by sending the product quickly, safely and efficiently.
During the lockdown, the Samaritans had to close all their shops. Who would have thought that the online shop launched just a few months ago would so quickly become the only sales channel for medical products? A sudden increase in order volumes and the new disinfectant from the Morand distillery made changes in packaging and shipping necessary. The Samaritans turned to Swiss Post.
Fabrice Hänni, Director, Morand distillery
Walter Semenzin, Customer Advisor, Swiss Post
Esteban Piaget, Online Shop Manager, Lower Valais Samaritan Association
In the early days of their online shop, the Samaritans brought all orders personally to the Swiss Post branch and paid the postage immediately on the spot. They now have a company account, barcode the packages and receive a handy monthly invoice. For larger order volumes, they have the parcels collected at their warehouse. If the online shop continues to grow, Swiss Post will be able to offer other suitable services, including complete inventory management and order processing.