Your shipment has not yet been delivered to the addressee or has been delivered damage or returned? Please request an investigation for an international shipment, this can be done within six months after the posting date. We are happy to take care of it.
Are you a recipient of a damaged consignment?
Please contact any Swiss Post branch and present the packaging, the padding and all the contents.
+41 848 888 888
CHF 0.08/min. from landline phones within Switzerland
Monday to Friday
7.30 a.m.–6 p.m.
8 a.m.–12 noon
Post CH Network LtdSwiss Post Contact CenterWankdorfallee 43030 Bern
© 2022 Swiss Post Ltd