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International enquiry

- Note: If you do not have the proof of posting or the waybill available in digital format, please contact us to initiate the enquiry (phone: 0800 888 100 / e-mail: international@swisspost.ch)
- You can request an enquiry for all registered consignments and for PRIORITY Plus.
- Enquiries for URGENT and URGENT Business: Please contact our TNT Swiss Post AG Customer Service directly (phone: 0800 45 45 45 / e-mail: cs.urgent.ch@tnt.com)
- Enquiries for Swiss Post GLS: Please contact our Swiss Post GLS Customer Service directly (phone: 0848 858 686 / e-mail: infogls@swisspost.ch)
- An enquiry can be conducted if no more than six months have elapsed between the date of mailing and the date on which the enquiry is initiated.

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