Addressing parcels correctly
Here’s how to ensure your parcels arrive on time
Here’s how to address parcels correctly
- An address should include (company name,) last name and first name, street, postcode and town.
- Write the address on three to a maximum of six lines. Avoid blank rows between the lines of the address.
- Use complete, official street names and the correct house number; do not use abbreviations.
- The recipient’s address must be fully visible.
- Do not underline the postcode or town; do not use P.O. Box addresses or add any country information
- Write the street numbers in capitals, e.g. 18A, 7B, 3C
- Write first names correctly and in full, e.g. Ulrich instead of Ueli
Example
| Address fields | Example |
|---|---|
| First name and last name | Steven Sample |
| Street | Bahnhofstasse 67 |
| Postcode and town | 5000 Aarau |
Important information: you can find the correct postcode or town name in Swiss Post’s postcode directory.
Creating parcel labels correctly
The best way to address parcels is directly online or in the Post-App. As soon as your label is ready, you can print it out on commercially available A4 paper and affix it to your consignment. For business customers, we offer additional options according to your shipping requirements.
If you do not have the option of creating parcel labels digitally, use shipping labels. You can obtain shipping labels in many locations and in various ways:
- Buy parcel labels in stores or at any Swiss Post branch.
- Order labels online in the Postshop.
Affixing parcel labels correctly
- Place the label on the largest side of the parcel to the bottom right, along the length of the consignment.
- For trapezoidal packaging, stick the labels on the side opposite the largest surface.
- The label must be affixed so that it is exposed, i.e. it must not be covered by adhesive tape or other elements.
- Remove old labels with barcodes from the packaging, if applicable.
- The full address must be affixed to the same horizontal surface. It may not extend over more than one surface.
- The label must be affixed smoothly.
- The label must not become detached. Make sure that the adhesion is secure.
Important information
Special addressing
Certain consignments require special addressing.
International addressing
Special provisions apply to international parcel shipments, and you require a customs declaration.