¹ ↑ non-guaranteed standard times (without external factors such as customs inspections)

The shorter time generally applies to cities while longer times are for peripheral regions. From approx. 15 parcels per day, the export can be completed on the same day as collection. This allows us to deliver consignments to all countries neighbouring Switzerland the day after posting.

Customs Clearance Service

The GLS inco-terms determine how the costs for foreign import, i.e. customs clearance costs, customs duties and taxes are divided between the exporter and importer.

All prices in CHF, excl. VAT

¹ ↑ For consignments with more than five customs positions, CHF 10 per additional position

² ↑ Turkey = CHF 100

³ ↑ Germany DAP customs clearance

EU Clearance-Service

All prices in CHF, excl. VAT

¹ ↑ For consignments with more than five customs positions, CHF 10 per additional position

² ↑ plus CHF 10.00 per Intrastat declaration (if not settled by the exporter)

³ ↑ EU customs clearance via Germany with or without fiscal representation

⁴ ↑ CHF 10.00 for a fisical representation

⁵ ↑ Customs clearance via Germany with intra-community delivery

⁶ ↑ EU customs clearance via France (S.A.T.) with tax representation, including Intrastat declaration

All prices in CHF, excl. VAT

If the recipient refuses or is unable to pay the customs clearance costs and import levies (VAT, customs duty, customs warehouse charges, collection fees, etc.), the sender must cover the costs and levies. A handling fee of CHF 35 will nevertheless be charged.

Order your Swiss Post GLS material free of charge with the DocuCenter online service.

Maximum dimensions per parcel:

¹ ↑ Limitations may apply in certain countries. 

² ↑ Calculation: length + 2 x height + 2 x width

You have a choice between customs clearance in the country of destination (Customs Clearance Service) and the special EU customs clearance (EU Clearance Service in Germany and France). With the incoterm labels, customs clearance costs and state levies can be distributed in a flexible manner. The exporter always pays the transport price. The delivery staff collect the costs from the recipient in cash on delivery or send an invoice.

Create commercial invoice

Your invoice also serves as a customs document. Create the invoice in triplicate and stick the incoterm label on the first invoice.

Germany

You require the invoice including the seven-digit EORI number of the foreign importer (not to be confused with the turnover tax ID). Not necessary for: parcels to private customers; parcels with goods worth less than EUR 22.00.

France

In addition to the EORI number, you require the importer address block, including SIRET number (last nine digits of the 11-digit VAT number – see importer’s letterhead).

Declaration of origin

Up to EUR 6,000.00, or CHF 10,300.00 (depending on the currency in which the commercial invoice is issued), a certificate of origin is sufficient containing an original signature and the signatory’s name in block capitals on the invoice. In the event of a higher value, a certificate of origin with customs authorization number or a EUR.1 form must be enclosed.

Creation of the EUR.1 and EUR-MED goods certificate

The EUR.1/EUR-MED goods certificate is generated on the basis of the retailer’s invoice and must always be physically enclosed with parcels. If you export parcels containing items both with and without EUR.1/EUR-MED as a collective item, a summary of the items without EUR.1/EUR-MED and a summary of the items with EUR.1/EUR-MED must be created at the end of the collective invoice.

Items with EUR.1/EUR-MED

Items without EUR.1/EUR-MED

Necessary invoice information

• Name, address, e-mail address, phone number and VAT number or turnover tax ID of the Swiss exporter and foreign importer
• Invoice number, date and location: EORI number (EU countries)
• Description of the goods (not only catalogue/part number)
• Number, weight and country of origin
• Unit price, total value and currency
• Incoterm label (on first invoice)
• Barcode control strip with the GLS parcel number
• Declaration of origin (see information above)
• Liquid hydrocarbons: VOC labels (on all invoices), if you apply for the reimbursement of the VOC incentive tax
• For transit delivery in the country of destination: “Delivery under Customs Bond” label (on all invoices)

The barcode label (maxi sticker or mini sticker) contains two control strips: transfer one of these to the first commercial invoice and keep the second for parcel tracking. The customs document envelope with the invoices shall be placed above the label on the largest surface using the self-adhesive, transparent pocket..

Several parcels with one commercial invoice

1. Stick customs document envelope with the invoices on the first parcel
2. Stick the labels for the other parcels on top using an empty customs document envelope.
3. Note the parcel number on each envelope (e.g. 1/3, 2/3, 3/3).

Content of the address label

The label must indicate the ISO code or the name of the destination country as well as the phone or mobile number of the recipient. With mini-stickers, a separate address label is required indicating the same information.

Any branch operated by Swiss Post or your Swiss Post collection service will accept your parcels. From about 15 parcels per day a pick-up service is available. To track the progress of your parcels, you can make use of the free Track&Trace service at https://gls-group.com or the proactive StatusMailer Service. To track consignments via www.swisspost.ch within Switzerland, please note the domestic parcel number (99...) on the customs document envelope.