Response and returns
Letters
Optimize responses and returns easily: cover your customers’ postage costs for reply mail to increase response to your consignments. And minimize letter returns by putting a Letter ID on your letters. By using this identification and management tool, returns are processed efficiently.
Domestic
Business reply labels
- Your domestic customers can reply to you free of charge
- You pay only for the reply items that are actually returned
Returns
Reduce and manage your returns
- Undeliverable item
- Refused item
- Uncollected item
Mailing integrated
DirectResponse Card
- Mailing and reply card in one
- Complete cost transparency thanks to a unit price
Managing returns efficiently
Manage and reduce returns
- Track the individual consignments at any time throughout the entire process.
- Avoid undeliverable items.
- Manage your returns. For example, you can receive them digitally, redirect them or have them disposed of immediately.
Step by step
Franking mail
Stamps and franking solutions for your letter postage.
Addressing & designing mail
How you can address and design letters correctly.
Customs clearance & declaration
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
Sending mail
You can post letters in letter boxes or hand them in at a branch.
Track & Trace
With Track & Trace, you can keep track of your consignments at all times.
Response & returns
Increase your response and manage returns efficiently.