Response and returns

Would you like to motivate your customers to reply to your letters? Or would you like to reduce returns? We have various services that allow you to optimize returns and your returns management.

More response, fewer returns

Your customers will reply free of charge
Business reply label

  • Customers in Switzerland can reply to your consignment free of charge
  • You pay only for the returned consignments

Processing returns efficiently
Letter returns

  • For the following consignments: undeliverable, uncollected or undelivered letters
  • Manage returns digitally

Identifying and tracking letters
Letter ID

  • Track letters throughout the process
  • Manage returns digitally

DirectPoint: the platform for dialogue marketing
For greater impact on the market.

At DirectPoint you will find a wide range of editorial articles, guidelines and online courses on dialogue marketing. Be inspired and improve the dialogue with your customers.