Process and track letters easily
Letter ID – Helsana
Monitoring letter mail and absolute transparency – Helsana has returns management completely under control.
Letter ID – Migros Bank
Managing returns with Letter ID – Migros Bank: Seamless, secure and flexible.
Letter ID – SECO
Simplicity and security with Letter ID – At SECO, there is plenty going on in returns management.
Letter ID – Sunrise
Categorizing returns with Letter ID – Sunrise implements an essential tool for targeted further processing.
Who is this service for?
Letter ID is a service for business customers who maintain a billing relationship with Swiss Post.
Service providers from the printing industry make their range of offers stand apart from the competition using Letter ID and support their customers in optimizing processes and making cost savings.
Digital returns information
Qualified disposal of returns
0.02 CHF / returns
Here’s how it works
Create a letter consignment with a postage paid impression and the “Letter ID” data matrix code.
Have the data matrix code approved by the Swiss Post final proof team as per the applicable provisions.
Post the PP-franked letter mail and declare them with the order number contained in the data matrix code.
Track the sorting of the letters on the outbound journey.
Receive information about the letters on the return journey.
Sorting information on the outward journey
You can track the sorting results of your Letter ID consignments using the Swiss Post Customer Login for the “Track consignments Business” online service > “Advanced search” > “Letters with Letter ID”. You can also set up active notification via e-mail.
Returns information on the return journey
If you have selected “with data” for the processing of your returns with Letter ID, you can download this using your Swiss Post Customer Login in the “Track & Trace Business” online service, under > “Advanced search” > Download “Returned letters”.
Give us a call
CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm
Write to us
For the deaf
For the deaf or hard of hearing
Post CH Ltd