Business reply label for letters
Reply labels with postage paid by you

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Ensure stronger customer retention: with the business reply label for letters, your customers can respond to your offers, surveys or promotions free of charge. You will pay the postage for the returned reply labels.

At a glance:

Here’s how it works

How to receive your data matrix code for reply labels or envelopes:

Tips

  • Use our design templates to prepare your business reply labels correctly.
  • Request a free final proof before you produce your business reply labels. Our specialists can also advise you on any general questions or special requests.

Useful information

The label option with Cicero bar has been discontinued. As of 1 January 2022, only business reply labels with a data matrix code are permitted. From 2024 onwards, business reply labels with a Cicero bar will be treated as unfranked, and an extra charge will be applied (surcharge of CHF 1.00).

International business reply labels

If you would like to use business reply labels for international consignments, the following product is available:

Global Response: for shipments to other countries and into Switzerland

Prices

  • Business reply label with data matrix code: surcharge of CHF 0.10 per consignment
  • Business reply label with Cicero: surcharge of CHF 1.00 per consignment

A Mail

Prices up to B5

Up to 25 × 17.6 cm, 2 cm thick

1–500 g
1.30

Prices up to B4

Up to 35.3 × 25 cm, 2 cm thick

1–1000 g
2.60

B Mail individual item

Prices up to B5

Up to 25 × 17.6 cm, 2 cm thick

1–500 g
1.10

Prices up to B4

Up to 35.3 × 25 cm, 2 cm thick

1–1000 g
2.10

B Mail bulk mailing

Prices up to B5

Up to 25 × 17.6 cm, 2 cm thick

1–500 g
0.71

Prices up to B4

Up to 35.3 × 25 cm, 2 cm thick

1–1000 g
1.11

All prices in CHF, including VAT.

Conditions and documents

The terms and conditions and guidelines for business reply labels can be found in the “Business reply item” factsheet. By sending business reply labels, you accept these terms and conditions and undertake to:

  • prepare your business reply labels in accordance with the regulations
  • pay for the cost of each business reply label that is returned to you

FAQs

Contact

Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm

+41 58 667 85 91

+41 58 667 85 91

Write to us

For the deaf

For the deaf or hard of hearing

Our address

Post CH Ltd
Post Net
Sales SME
Wankdorfallee 4
3030 Bern