Phishing and other attempts at fraud
Identifying risks and reacting correctly

Frequent attempts at fraud
Not everyone claiming to be Swiss Post actually is

For greater credibility, fraudsters like to misuse well-known and trustworthy brands online. Swiss Post is a very popular target. According to the Anti-Phishing Report 2023 by the Swiss National Cyber Security Centre (NCSC), the brand name Swiss Post was misused most frequently by cyber-criminals for phishing at 21 percent in 2023.

The most common attempts at fraud using the name of Swiss Post are:

Links to fake Swiss Post websites/apps

Messages with links to fake Swiss Post websites and requests to install a fake Swiss Post App. Anyone who does so downloads the fake Swiss Post App, which aims to install itself directly as SMS Messenger. The messages always contain links to a fake Swiss Post website. This can be recognized by the embedded link not ending with,,, or

Here you will find information on the official Post-App and where you can download it securely on your smartphone.

Fraudulent e-mails and SMS 

Fraudulent e-mails/SMS sent in the name of Swiss Post sometimes look deceptively real. Especially in the age of tools like ChatGPT, it’s becoming easier for fraudsters to produce fake messages using language that’s absolutely correct. 

Fraudulent addresses/senders 

Fraudsters are behind the following addresses/sender details:

Small ads websites: falsified order confirmations

Facebook: fake promotions and offers