Electronic status messages
Notification services for consignments

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With our notification service, we’ll inform you and your customers by e-mail or SMS about the shipping status.

The following information can be communicated:

  • “Proof of mailing”:
    This message informs your customers that you have passed the order to us for transport. They can use their consignment number to track the consignment online.
  • “Delivery information”:
    This message informs your customers on which day the order will be delivered to them.
  • “Saturday delivery”:
    This message informs your customers that a consignment will be delivered the following Saturday.
  • “Evening delivery”:
    This message informs your customers that a consignment will be delivered the same evening or on the following day.
  • “Collection information”:
    This message informs recipients who receive consignments to a P.O. Box or poste restante that their consignment is ready for collection.
  • “Reminder to recipient”:
    This message reminds customers that they have not yet collected their consignment.
  • “Handover status to sender”:
    This message informs you as the sender of the status of the consignment (e.g. in transit, delivered, ready for collection).

Here’s how it works

As a business customer with a billing relationship, you can activate the service via

Each order will cost you CHF 0.10.

Contact us
We are here to help.

Give us a call

CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 8am - 5pm

+41 842 880 088
+41 842 880 088

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