Cookies and social media
What is this about?
Swiss Post uses cookies, scripts and tools for its digital presence. It also uses various social media channels to offer solutions and make contact with its customers and partners.
You can object to the use and deployment of cookies and scripts at any time using the consent banner. If you also disable strictly essential cookies via your browser settings, it may no longer be possible to display our webpages to you correctly.
Please note that the consent banner with direct control of cookies is being introduced gradually on the various microsites. If the old cookie banner is still displayed on the page you visit, the use of cookies can only be managed via the browser functions (settings or add-ons).
What is a cookie?
A cookie is a text file with short data sequences (a sequence of letters and numbers) that by itself cannot perform any operations. This text file is transferred to your browser by the web server when you visit a website. The cookie is stored on your local computer. There are two different types of cookie: temporary cookies and permanent cookies.
We use both temporary cookies, which are automatically deleted from your mobile device or computer at the end of the browser session, and permanent cookies, which remain on your computer or mobile device for up to ten years after the browser session. They are automatically disabled after the programmed time. It is generally safe to enable cookies when visiting our digital presence. When using a third-party computer, however, we recommend deleting cookies and your browser history to prevent subsequent users from being able to see your browsing behaviour.
What types of cookies do we use?
Swiss Post uses various types of cookies, which are categorized as “functional”, “analytical” or “marketing” cookies. We therefore also use these tools for a variety of purposes. These include, in particular:
- To enable you to use our digital presence (establishing a connection). This enables us to display the webpage to you with smooth and error-free functions and handle the technical side of webpage operation. This may be technically necessary, for example, in order to display the webpage on your device.
- For internal management of the website, for example, technical administration and maintenance of system security.
- To provide the login, online services and contractually-compliant processing of these services.
- To prevent fraud and improve the security of the website.
We use functional cookies to display and deploy our webpages and offers. Without functional cookies, we cannot operate our solutions accordingly. These cookies are strictly necessary for the operation of our digital presence.
To optimize user friendliness, we collect statistics on user behaviour on our digital presence. The data is then evaluated. We process data in order to make the digital presence easily accessible and to provide a user experience on the displayed webpage that meets your needs. For instance, data about the device used or its language settings can be used to adapt the way in which the webpage is presented.
We use cookies to carry out an analysis of general user behaviour. Our goal is to optimize our digital presence, to make it easier to use, to make finding content more intuitive, and to ensure that it is laid out and structured more clearly. We are keen to make our digital presence user friendly in accordance with your requirements. This allows us to optimize our websites with targeted content or information that may be of interest to you (e.g. geolocated).
Finally, we also use various web analytics services to optimize our digital offering. These use cookies, which evaluate the use of the digital presence in order to obtain information and improve our services and in order to provide a statistical evaluation of our visitor traffic. It is not possible for us to trace the identity of individualsduring these operations, unless you logged in using the Swiss Post Customer Login (My Post) and did not subsequently delete the cookie. The information generated in this way may be transmitted to a server abroad and stored there. As mentioned above, you can prevent cookies from being stored on your computer by configuring the relevant settings in your browser software or via the configuration options in the cookie banner. Data collection and storage can be withdrawn at any time with future effect.
- To tailor our websites to specific target groups (with targeted content or information on the website). This allows us to specifically provide tailored content that may be of interest to you.
- To serve you with personalized or unpersonalized adverts on our digital presence.
- To show you interesting product recommendations on third-party webpages too.
With your consent, we also use a series of other measures on our webistes, including so-called re-targeting or re-marketing methods. These are online marketing tools. If you visit other third-party websites, you will then be shown product recommendations with targeted pop-up adverts. In order to achieve an optimized result for you in this regard, data is also transmitted to third-party providers who may also be domiciled abroad.
We also use selected cookies from third-party providers (so-called third-party cookies). These cookies are intended to optimize the user experience, to display personalized advertisingTarget not accessible (Google Ad Manager) or to prevent fraud. Data from third parties may also be used, for example, when displaying such content. We make you aware of the use of cookies by means of the cookie banner and other information pages (see link above). Data collection and storage of cookies and scripts in connection with personalized advertising can be withdrawn at any time with future effect.
What data do we process?
The following data, in particular, is processed via the use of cookies:
- IP address of the device making the request
- Date and time of the access
- Name and URL of the data accessed
- Operating system and user interface of your computer or user device
- Browser used by you (type, version, settings and language)
- Name of your internet service provider
- Content of the request (specific page)
- Access status/HTTP status code
- Device type (desktop, tablet, mobile)
- Usage and navigation data of swisspost.ch
The cookies banner lets you see what type of cookies we use, how long the individual cookies are stored for and where the data is processed and whether the collected data is shared.
Does Swiss Post use social media plugins on its webpages?
We also use social media plugins on our websites. These are deactivated by default and therefore do not automatically send any data to social network operators. Data can only be shared with these networks once you have consented or if you interact with the plugins.
What social media platforms does Swiss Post have a presence on?
Swiss Post uses the following social media channels and services for its digital presence and for integration into its website:
Swiss Post presence:
- www.facebook.com/swisspostTarget not accessible and all associated language-specific pages
- Facebook privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: Meta Platforms Ireland Ltd., Dublin, Ireland
Swiss Post presence:
- https://www.instagram.com/swisspost/Target not accessible
- Instagram privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: Meta Platforms Ireland Ltd., Dublin, Ireland
Swiss post presences:
- https://twitter.com/swisspostnews_d
- https://twitter.com/swisspostnews_f
- https://twitter.com/swisspostnews_i
- https://twitter.com/swisspostnews_e
- https://twitter.com/postschweiz
- https://twitter.com/postesuisse
- https://twitter.com/postasvizzera
- https://twitter.com/swisspost
- Twitter privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: Twitter Inc. Ireland, Dublin, Ireland
Swiss Post presences:
- https://www.youtube.com/@swisspostDE/
- https://www.youtube.com/@lapostesuisse8667
- https://www.youtube.com/@lapostasvizzera4282
- https://www.youtube.com/@swisspost7770
- Youtube privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: Google Ireland Limited, Gordon House, Dublin, Ireland
Swiss Post presence:
- @swisspostjobs (only available on mobile)
- Snapchat privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: Snap Inc., Hamburg, Germany
Swiss Post presence:
- https://www.xing.com/pages/dieschweizerischepostTarget not accessible
- Xing privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: New Work SE, Hamburg, Germany
Swiss Post presence:
- https://www.linkedin.com/company/swiss-postTarget not accessible and all associated focus pages
- LinkedIn privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: LinkedIn Ireland Unlimited Company, Dublin, Ireland
Swiss Post presence:
- https://www.kununu.com/ch/die-schweizerische-postTarget not accessible
- Kununu privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: New Work SE, Hamburg, Germany
Swiss Post presence:
- https://www.tiktok.com/@swisspostTarget not accessible
- TikTok privacy policyTarget not accessible
- Overview of pluginsTarget not accessible
- Location of data processing: TikTok Technology Limited, Dublin, Ireland
Rich Content Section
V.1.0 / 09.2023