Legal information

Terms of Use for the Swiss Post digital presence

By accessing the publicly accessible webpages and apps of Swiss Post (hereinafter referred to as the “digital presence”), users accept the Terms of Use for the Swiss Post digital presence that are set out below.

Swiss Post Ltd and its strategic subsidiaries consisting of Post CH Ltd, Post CH Network Ltd and Post CH Communication Services Ltd (hereinafter referred to as “Swiss Post” or “we” or “us”) are jointly responsible for the digital presence. Swiss Post Ltd is responsible for operation and represents the digital presence to the outside world.

You can find information about identity and contact addresses for the digital presence under “Publication details”.

More information on Swiss Post Group can be found under “About us”.

Please refer to the Privacy Policy for queries relating to data protection aspects of the digital presence.

The individual services and offers accessible via the digital presence are the responsibility of the companies identified in the description of the respective services and offers, and the contractual terms and conditions applicable to them shall take precedence.

Is the offer in the digital presence binding?

No element of the digital presence represents a binding offer.

What liability and warranty exclusions apply to the digital presence?

Swiss Post strives to provide information that is accurate and up to date at the time of its publication in the digital presence. However, Swiss Post does not guarantee and accepts no liability for the veracity, reliability, completeness and accuracy of this information, and reserves the right to amend it at any time.

Such information is used at the users’ own risk.

Where legally possible, Swiss Post accepts no liability for damages or consequential damages arising from access to and/or use of the digital presence or the inability to access or use the digital presence.

How are intellectual property rights regulated in the case of the digital presence?

All intellectual property rights, including copyrights, trademarks and the material published in the digital presence (i.e. text and images) are owned by Swiss Post or the latter is authorized to use them. You are permitted to make extracts for your own private purposes (i.e. for non-commercial use) under the precondition that all intellectual property rights are respected. This includes all copyright notices included in connection with such content (e.g. © 2023 Swiss Post Ltd).

Copyright notices, other legally protected designations and copyright management measures such as robots.txt, metadata tags and watermarks must be respected in all cases and must not be removed. The absence of copyright management measures may not be taken as consent to the use of our content.

Complete or partial reproduction, transmission (by electronic or any other means), modification or linking of the digital presence for public or commercial purposes is prohibited without the prior written consent of Swiss Post.

Indexing by search engines is permitted as long as the Terms of Use for the Swiss Post digital presence are complied with, in particular the technical measures for copyright management. This permission exclusively encompasses the purpose of displaying content in search results.

Thank you for your understanding and your cooperation in the protection of intellectual property.

Which laws are the Terms of Use for the Swiss Post digital presence subject to? Which court has jurisdiction in the case of disputes?

To the extent admissible by law, all legal relationships between the users of the digital presence and Swiss Post shall be subject to substantive Swiss law. The sole place of jurisdiction is Bern.

As at August 2023

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V.1.0 / 09.2023