Letter ID
Identifying and tracking letters
How Letter ID
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Label
Generate a Letter ID data matrix code in the “Create postage paid impression” online service.
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Franking mail
You create letters with the PP franking and integrate the Letter ID data matrix code.
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Check
You forward the letters to the Swiss Post final proof team, which approves them.
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Sending mail
You hand in the letters and declare them with the order number contained in the data matrix code.
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Track the outward journey
You can track your consignments on their way with Letter ID. To do so, log in to your Swiss Post Customer Login. Then go to “Track consignments Business” > “Advanced search” > “Letters with Letter ID”. You can also set up active notifications by e-mail.
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Track return journey
You can track your returns if you have selected Letter ID “with data”. To do so, log in to your Swiss Post Customer Login. Then go to “Track consignments Business” > “Advanced search” > “Letter returns”.
More detailed information can be found in the following documents:
Prices
Use of Letter ID itself and basic services such as “Simple disposal” of returns are free of charge. These prices apply to the following returns services:
Digital returns information
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Price per return CHF 0.09 |
Qualified disposal of returns
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Price per return CHF 0.02 |
Prices per return incl. VAT
References: what our customers say
FAQs
Do you have any questions about Letter ID? Contact us!
Do you have any questions about Letter ID? Request a personal meeting to find out more about your options.
Give us a call
CHF 0.08/min. from landline phones within Switzerland
Monday till Friday: 7.30am - 6pm
Write to us
Our address
Post CH Ltd
Post Net
Sales SME
Wankdorfallee 4
3030 Bern