Personal delivery
Personal delivery of your letters to recipients
Who is this service for and preconditions
The “Personal delivery” value added service can be used in combination with the following basic services for both domestic and international letters.
You can find out in “international information” if the value-added service for international consignments under is generally available or only in combination with the return receipt.
For business customers with a billing relationship
Important information
Mail item with the “Personal delivery” value-added service must be labelled with a consignment barcode and the “RMP” sticker. Consignments that are not yet ready for dispatch are labelled by Swiss Post employees when posted in the branch.
Find our more about preparing consignments with a barcode.
Add the “A remettre en main propre” (personal delivery) remark to the international consignment above the address, or a similar remark in the official language of the country.
Items for personal delivery may only be addressed to natural individual persons. The first name of the recipient must be written out in full.
When addressing mail to the business address of a natural person, Swiss Post cannot guarantee personal delivery to the intended addressee. Your consignment will, in any event, be handed over to an authorized agent.
You can track registered mail online with the “Personal delivery” value-added service using the “Track consignments” online service.
Prices
Handover of mail items to recipients in person
Personal delivery for registered mail
Value-added service
Surcharge on the consignment price for registered, court documents or debt collection documents
Domestic personal delivery
+6.00
International personal delivery
+6.00
All prices are in CHF – VAT is included for domestic consignments; international shipments are VAT-free
Additional proof of delivery
Personal delivery in combination with the “Return receipt” value-added service
The return receipt provides proof that a registered letter has been correctly delivered. The sender receives this written confirmation by A Mail once the consignment has been successfully delivered.
Step by step
Franking mail
Select the appropriate solution for franking your letters.
Addressing
Correct addressing guarantees error-free delivery.
Design
Design and pack your letters properly.
Sending mail
Compare and use the numerous options for sending your letters.
Manage returns
Save yourself time with the right tools for managing returns.