Have parcels collected from your home
API interface pick@home

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Some returns can't be avoided. Impress your customers with an uncomplicated service: let us pick up the consignments directly from them. All you need to do is integrate the API interface pick@home directly into your shop.

Illustration: a mail carrier picks up a parcel from a customer.

Illustration: a mail carrier picks up a parcel from a customer.

The advantages for you

  • Fast return of goods
  • Greatest possible convenience for your customers
  • Easy integration into your web shop

Here’s how it works

Thanks to the interface, your customers can place the order for collection directly in your web shop.

Your customers can choose the address and day for the collection. Swiss Post collects the returns directly from them. It couldn’t be simpler.


The interface is free of charge. You only invest in connecting it to your system.

Who is this service for & preconditions

The API interface pick@home is suitable for companies who would like to integrate the technical interface into their systems and want to leave a good impression with their customers through a convenient service. A prerequisite is a billing relationship with Swiss Post.

More information


Digital Commerce API
Help and support

We’re happy to help with any questions, problems or interest in our interfaces. Please use our contact form to allow us to advise you as best we can.