“Barcode” web service
Obtain barcodes directly from your own company system

Anchor Navigation

We advise you to use our Digital Commerce API instead of the “Barcode” web service. In future, we will be investing increasingly in API technology and connecting more and more Swiss Post services to this programming interface. The API interface gives you access to the same functions as the “Barcode” web service. You can also obtain other interesting services to suit your needs.

Go to the API

As a business customer, the “Barcode” web service allows you to print the address label with integrated barcode directly as a label or integrate it into your own delivery note. This allows you to optimize your dispatch processes, and save time and money.

The advantages for you:

No switch to another system, operation in a familiar user environment
Automatic forwarding of consignment data for parcel consignments to internal Swiss Post systems without any further programming (DataTransfer)
Round-the-clock access to latest postal services
Linking of consignment and order data possible
Savings thanks to process optimization
High availability and performance

Who is this service is for and preconditions

The “Barcode” web service is suitable for

customers with more than 2,000 consignments per year;
customers with a billing relationship who obtain barcodes directly via their system and do not want to leave their usual user environment
printing barcodes for parcel, Swiss-Express and letter mail
printing the address label incl. barcode (standard formats)
integration of the barcode directly in your delivery document

Technical preconditions

To be able to use the “Barcode” web service, you need a system with a web service interface, based on SOAP. You can find all documents required to configure the web service here:

Example files per operation (request and response):

FAQs

If you would like a consultation about the following APIs or web services, contact your salesperson or e-mail e-commerce@swisspost.ch

You can find technical documentation for our APIs here.

You can find further information on each individual interface here:

“Barcode” web service based on SOAP technology, the technical successor of the “Barcode” web service is the Barcode API (REST technology). We recommend using the APIs, as the APIs enable a modular structure of additional services and the “Barcode” web service is no longer being developed.

Please check with your service provider / developer whether a REST or SOAP-based connection is planned.

Our sales teams will be happy to assist you in providing the access data for our web services. For French language queries, please contact our team at pme.ouest@swisspost.ch, and for all other languages, at kmu.mitte@swisspost.ch.

You can access the web service by using the established method of “basic authentication”.

Please refer to our manual for full instructions on how to access the “Barcode” web service and how to use your username correctly.

We also provide all the relevant documentation on our website, including the WSDL, validation schema and sample codes.

If you continue to receive error messages, contact us using the below form and send the request and response along with your message as an attachment.

We cannot provide any product recommendations.

If you pass the labels on directly to a continuous-feed label printer, this can be done using printer language ZPL2. For this, the printer model used must support the printer language ZPL2, as otherwise the quality requirements on the labels will not be met.

It also depends on the format in which you would like to generate the label.

Information on the formats and printers can be found in chapters 8.2 – 8.6 and 8.9 of the technical documentation.

If you registered via our developer portal, you can track the status of your registra-tion in Your Subscriptions.

If you registered via our sales team or web form, we will usually send you your access details within three working days.

We send the access details in encrypted form. The following link will take you to a detailed set of instructions on how to open the encrypted IncaMail.

Instructions on opening encrypted IncaMail

Please also check your spam folder.

If this doesn’t answer your question, you can contact us using the form below.

Web service
Help and support for business customers

We’re happy to help with any questions, problems or interest in our interfaces. Please use our contact form to allow us to advise you as best we can.

Form

“Barcode” web service Obtain barcodes directly from your own company system

Anchor Navigation

Who is this service is for and preconditions

Technical preconditions

Manuals

Technical documentation

Example files

FAQs

I would like to receive a consultation about the digital products.

How do I receive access to REST API interfaces?

How do I receive access to the SOAP-based “Barcode” web services and/or “Track consignments”?

How can I become a business customer and apply for a billing relationship with Swiss Post?

I have questions regarding WebStamp.

SPECIMEN is printed on my parcel label

I receive an error message from the “Barcode” web service.

Where is my consignment?

I already have access details, but I can no longer find them.

Umlauts are incorrectly displayed on the barcode.

What label printer should I use?

I did not receive any access data after registering.

Can I still obtain reports if I use the Barcode API or “Barcode” web service, or do I have to submit data beforehand?

Are there technical manuals for the “Barcode” web service?

Web service Help and support for business customers

“Barcode” web service
Obtain barcodes directly from your own company system

Web service
Help and support for business customers