We deliver A Mail Plus consignments within one working day (Monday to Saturday).

In order to guarantee delivery on the next working day, A Mail Plus consignments must be handed in at the branch counter by the usual close of business – but by no later than 6.30 p.m. (in the case of branches with longer opening hours). After this deadline, mail is deemed to have been posted the following day.

A Mail Plus consignments display an “A+” symbol on the barcode. Consignments that are not yet ready for dispatch are labelled and processed accordingly by Swiss Post employees when posted in the branch. Otherwise, the regular design requirements for A Mail letters apply.

A Mail Plus consignments from business customers with a billing relationship, which are posted ready for dispatch (with barcode, barcode list/delivery note and correct franking), must be handed in at a branch, at a counter for business customers or with a collection along with the barcode lists/delivery notes.

In the event of loss, damage or incorrect delivery, Swiss Post assumes liability up to an amount of CHF 100 for A Mail Plus items.

For business customers with a billing relationship, content limits (PDF, 166.9 KB) apply to the shipment of valuables sent via A Mail Plus. If these limits are exceeded, all liability will be declined.

With the “Track consignments” online service, you can track the progress of A Mail Plus consignments along the entire route. A Mail Plus consignments are delivered directly to the recipient’s letter box or P.O. Box.