Packaging and addressing
Parcels
Shape, size and material
Standard is affordable
Your parcel should be cuboid (box-shaped). This enables us to process it by machine and means you do not incur any additional costs.
Peculiar shapes, sizes or materials need to be processed manually, or may be considered bulky goods. In these cases, you will have to pay a surcharge.
Packing
Adhesive tape instead of string
- Tape up your parcel using adhesive tape and do not use any string
- Provide at least 3 cm of cushioning for loose or delicate contents
Addressing
Legibly with a label
- Stick the address on the bottom right of the large surface (not on any of the narrow surfaces).
- Use hand- or machine-written labels to address parcels. Do not use any empty rows or underscores.
Order shipping boxes
Shape, size and material
Standard is affordable
Your parcel should be cuboid (box-shaped). This enables us to process it by machine and means you do not incur any additional costs.
Peculiar shapes, sizes or materials need to be processed manually, or may be considered bulky goods. In these cases, you will have to pay a surcharge.
Packing
Adhesive tape instead of string
- Tape up your parcel using adhesive tape and do not use any string
- Provide at least 3 cm of cushioning for loose or delicate contents
Adressing
Legibly with a label
- Stick the address on the bottom right of the large surface (not on any of the narrow surfaces).
- Use hand- or machine-written labels to address parcels. Do not use any empty rows or underscores.
Reusable packaging
Dispobox
Durable and ecological reusable packaging for business customers
- Simply order online
- No storage of empty containers
- No disposal
- Sealing possible
Step by step
Franking mail
Frank parcels for within Switzerland with parcel labels, international parcels under 2 kg using Webstamp (maxi letter), and over 2 kg with a waybill.
Declaring and clearing through customs
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
Packaging and addressing
Package and address parcels the right way to ensure they arrive correctly.
Sending mail
Drop off parcels at a branch or Swiss Post representative, or have them collected.
Track & Trace
Know where your parcel is at all times: send parcels with Track & Trace.
Returns
Send back returns parcels: more convenient for buyers, more efficient for retailers.