Returns management
Practical logistics solutions for retailers

Allow your customers to return parcels with ease. This not only increases customer satisfaction: our well-designed returns solutions also make life easier for your logistics staff.

Returns solutions for your customers

Gain a competitive advantage by making returning goods easy and inexpensive. To make the returns processing much easier, you can link the returns label to the specific customer/order number.

Business reply label (GAS)
Free return shipment

With the GAS business reply label for parcels, you offer your customers the option of returning goods easily and free of charge. Your customers simply affix the supplied business reply label to the parcel and drop it off or have it collected free of charge using the pick@home service.

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“99.01” return label
Discounted returns

With the “99.01” return label, you give your customers the option of returning parcels for a reduced price of CHF 1.50. The discount is always valid, regardless of how heavy the parcel is or where and how it is posted. Free collection with pick@home is also possible.

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Collect domestic parcels for return
Free on-site collection

With the “Collect domestic parcels for return” service, we collect delivered goods directly from your customers on site. A call or an e-mail is all that’s required. We create the shipping label and transport the parcels back to you. You cover the costs for this.

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Integration into the online shop

Integrate pick@home into your order process. This allows customers to easily return items directly from your online shop.

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Do you want to outsource your returns management completely?
Collect, check, sort and manage.

We take care of more than just transport.