Returns management
Practical logistics solutions for retailers

Allow your customers to return parcels with ease. This not only increases customer satisfaction: our well-designed returns solutions also make life easier for your logistics staff.

Returns solutions for your customers

Gain a competitive advantage by making returning goods easy and inexpensive. To make the returns processing much easier, you can link the returns label to the specific customer/order number.

Business reply label (GAS)
Free return shipments

  • Cover return shipping costs for your customers
  • Using the business reply label provided
  • Drop-off at over 2,000 acceptance points or via free collection at pick@home.
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“99.01” return label
Discounted return shipments

  • Your customers save CHF 1.50 on return shipping costs 
  • Using the “99.01” label provided
  • Drop-off at over 2,000 acceptance points or via free collection at pick@home.
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Collect domestic parcels for return
Free on-site collection

  • You cover return shipping costs and handle order placement for your customers
  • Via the “Collect domestic parcels for return” online service
  • Collection and labelling by Swiss Post
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pick@home
Integration into the online shop

  • Integrate “pick@home” for your business reply labels into your order process 
  • This allows your customers to order free collection directly from your online shop.
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Do you want to outsource your returns management completely?
Collect, check, sort and manage.

We take care of more than just transport.