Business reply labels for parcels
Direct returns from your customers
Here’s how it works
Business reply labels can be combined with the following basic services:
- PostPac Priority
- PostPac Economy
- Bulky goods Priority and Economy
- Swiss-Express “Moon”
- SameDay afternoon
This ensures that you receive returns more quickly.
Your customers can send business reply label items as parcels or express consignments at all post offices easily and without payment: With SameDay afternoon, consignments can be dropped off at 59 post offices and 25 business customer counters. Business reply label items can also be collected at home or from any address in Switzerland with pick@home, or they can be mailed from a My Post 24 terminal.
In addition to the necessary barcodes, GAS address labels always indicate the recipient’s address. This means that business customers can indicate the relevant department in the address, allowing incoming parcels to be forwarded internally to the right place without any delays.
Consignments with a GAS barcode are indicated separately on the monthly invoice (cost transparency in relation to the quick differentiation between outgoing and return items).
Who is this service for and preconditions
Business reply labels are primarily intended for the following customer segments/sales channels:
- Distance selling, e.g. for returns of goods ordered on approval
- Exchange of goods between the same business partners (B2B, B2C, C2B)
- Items to be recycled (e.g. empty printer and fax machine toner cartridges returned to a collection point so that customers contribute to protecting the environment)