Business reply label for parcels
Free of charge for your customers

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Would you like to give your customers the option of returning goods free of charge? Then send parcels as a business reply label (GAS).

Useful to know

Business reply label for parcels is a service for companies. To use it, you require a billing relationship with Swiss Post.

Business reply labels for parcels are particularly interesting for the following sales channels:

  • Distance selling: for example for returns of goods ordered for inspection
  • Exchange of goods: for exchange of goods between the same business partners (B2B, B2C, C2B)
  • Recycling: for example, for returning empty toner cartridges from printers and fax machines

Here’s how it works

The business reply label service is available for the following parcels.

PostPac Economy and Bulky goods Economy
Inexpensive mailing in 2 working days

PostPac Priority and Bulky goods Priority
Delivery on the next working day

Swiss-Express “Moon”
Delivered to the recipient by 9 a.m.

SameDay afternoon
Sent off in the morning, delivered by 5 p.m.

SameDay Swiss afternoon

Simple posting

Business reply labels are simple and convenient for your customers: parcels with a business reply label can be posted free of charge. Or have Swiss Post collect them from your home at no extra charge with pick@home.

Fast return shipment

The barcode and recipient address are indicated on the business reply label. As a business customer, you can specify the relevant department here. This ensures that incoming parcels are delivered quickly to the right place internally.

Practical monthly invoice

Business reply labels are shown separately on your monthly invoice. This gives you transparency about consignments and returns at a glance.

Return parcel with business reply label

Have you received a business reply label and would you like to return a parcel? Find out more about the free offer.

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