Dropping off parcels
At our location, at your location, or on the go
Drop-off options
Return goods to online shops
Post returns easily
Some mail-order companies make it particularly easy for you, as a customer, to return goods. Please pay attention to the shipping label and the individual trader’s communication.
- for parcels with a shipping label
- for individuals resident in Switzerland
Step by step
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Franking mail
Frank domestic parcels with parcel labels and international parcels with a waybill.
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Declaring and clearing mail through customs
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
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Packaging and addressing mail
Package and address parcels the right way to ensure they arrive correctly.
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Sending mail
Drop off parcels at a branch, or have them collected.
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Tracking mail
Always know where your parcel is.
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Returns
Send back returns parcels: more convenient for buyers, more efficient for retailers.