Dropping off parcels
At our location, at your location, or on the go

Drop-off options

At the counter

With personalized advice on Swiss Post’s services.

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Have items collected

We collect parcels from your address. You need a parcel label with a barcode.

  • Convenient and time-saving
  • Free for pre-franked returns
  • Small fee for other Swiss parcels
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At terminals
My Post 24

Send parcels 24/7.

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Near you
Serviced access points

Simply post parcels at our branches or at My Post Service points.

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A billing relationship with Swiss Post is required to be eligible for special conditions.

Become a business customer


Have all your business mail collected by us on a one-off or regular basis.

You can register a one-off collection no later than four hours before the collection time.

Find out more

Logistics center

You can drop your mail off at the counter for business customers in a logistics center until late afternoon.

Return goods to online shops
Post returns easily

Some mail-order companies make it particularly easy for you, as a customer, to return goods. Please pay attention to the shipping label and the individual trader’s communication.

  • for parcels with a shipping label
  • for individuals resident in Switzerland

Step by step