Have parcel collected
Simple with “pick@home”
Here’s how it works
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Prepare parcel
Pack the goods securely with a suitable sturdy cardboard box.
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Register collection
Option 1: You have a return label. Take the label or print it out. Affix the label to the largest surface of the parcel and notify for collection. To do so, use the ”pick@home” online service or the Post-App. Enter the desired collection address.
Option 2: You create the label yourself. To do so, use the “Domestic parcel labels” online service. You can also order the collection using the label. Enter the desired collection address. Print out the purchased label and affix it on the largest surface of the parcel.
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Make parcel available
We collect your parcel the following day or on a working day of your choice. Please ensure that your parcel is ready at the address indicated from 7 a.m. on the collection day.
We confirm the collection by e-mail.
What should we collect?
Select the type of parcel
You have a return label
For an online shop
You have received a parcel and would like to return it. To do so, use the return label from the online shop.
More about “Return parcel”
Collection price
Free of charge
You require a parcel label
For all parcels in Switzerland
You want to send a parcel. Frank the parcel online using the “Domestic parcel labels” service.
More about “Franking parcels”
Collection price
4.50
All prices in CHF, including VAT.
Additional services
When collecting your parcel
Collection from the door
|
Price 3.30 |
Notification by telephone
|
Price 5.40 |
Packaging
|
Price 7.00 |
All prices in CHF, including VAT.
Practical: the Post-App
Have parcels collected and more
The Post-App gives you access to Swiss Post’s services anytime and anywhere. You can create labels, arrange collections and track consignments – all conveniently via smartphone. Download it now and try it out!
