OnTime Mail
Specific-day delivery of your bulk mailings

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The OnTime Mail service is a reliable shipping option for specific-day delivery of 10,000 or more bulk mailing items. With OnTime Mail, you can choose from two service levels: delivery on a specific working day (Monday to Friday) or delivery on Saturday to receive greater attention. 

  • Delivery of mailings and letters on the same day to all recipients throughout Switzerland 

  • Ideal mailing solution for short-term or multi-stage campaigns

  • Facilitates precise coordination of dates with accompanying measures 

  • Planning reliability for downstream processes (fulfilment, call center work)

Who is this service for? Preconditions

“OnTime Mail” is a domestic mail service for business customers who maintain a billing relationship with Swiss Post.

Important information

The minimum quantity required to use OnTime Mail is 10,000 items per format, sender and service.

Only postage paid impressions (PP) may be used for specific-day delivery with OnTime Mail.

Regardless of the volume, please give notification of OnTime Mail consignments no later than three working days before posting.

You can give prior notification via the “Send advance notice of letter mail” online service in the Swiss Post Customer Center.

OnTime Mail consignments must be posted in one of the designated acceptance points no later than 5 p.m. four working days before the chosen delivery date.

Letter centers and logistics centers for OnTime Mail

The following points are particularly important when mailing with OnTime Mail:

  • The delivery format determines whether a refund or exemption from the special item surcharge can be granted. You can find an overview of possible delivery methods and potential savings in the “OnTime Mail” factsheet.
  • For sorted mail, you must separate mail sent to domicile addresses from mail sent to P.O. Box addresses and label them separately. For unsorted mail, no separation is required.
  • OnTime Mail consignments must be labelled with green bulk and container labels and the delivery date must be indicated. 
  • As is the case with all PP consignments, sorting center and postcode area bundles are not permitted and cannot be processed as OnTime Mail.

Liechtensteinische Post delivers B Mail consignments, and therefore also OnTime Mail consignments, but only on Mondays, Tuesdays and Thursdays. If you want a specific-day delivery on a Wednesday or Friday, we recommend the following:

  • Post consignments for Switzerland as OnTime Mail as usual.
  • Post consignments for the Principality of Liechtenstein on the previous day (Tuesday or Thursday) as A Mail

This will ensure that your consignments reach all households in Switzerland and in the Principality of Liechtenstein on the same day.

Swiss Post assumes no liability. The General Terms and Conditions of Swiss Post apply.

Electronic tracking of consignments and their processing status is only available for OnTime Mail consignments for full pallets. Detailed information can be found in the “Consignment tracking for pallets” factsheet.

We invoice the services through franking licences set up especially for you. You receive a monthly invoice with a detailed list of all transactions.

Prices

Delivery on a specific working day (Monday to Friday)
OnTime Mail

Postcard

Up to B5 (25 x 17.6 mm), max. 6 mm thick

1–20 g
0.54

DirectResponse Card

Return by A Mail
0.58

Standard letter

Up to B5 (25 x 17.6 mm), max. 2 cm thick

1–100 g
0.60
+ per 20 g
0.01

Midi letter

Up to B5 (25 x 17.6 mm), max. 2 cm thick

101–250 g
0.85
+ per 20 g (from 101 g)
0.01

Large letter

Up to B4 (25.5 x 25 cm), max. 2 cm thick

1–500 g
1.02
501–1,000 g
1.52
 
 
+ per 20 g
0.01
+ per 10 g (from 501 g)
0.01

Saturday delivery
OnTime Mail

Postcard

Up to B5 (25 x 17.6 mm), max. 6 mm thick

1–20 g
0.69

DirectResponse Card

Return by A Mail
0.73

Standard letter

Up to B5 (25 x 17.6 mm), max. 2 cm thick

1–100 g
0.75
+ per 20 g
0.01

Midi letter

Up to B5 (25 x 17.6 mm), max. 2 cm thick

101–250 g
1.00
+ per 20 g (from 101 g)
0.01

Large letter

Up to B4 (25.5 x 25 cm), max. 2 cm thick

1–500 g
1.17
501–1,000 g
1.67
 
 
+ per 20 g
0.01
+ per 10 g (from 501 g)
0.01

All prices in CHF, incl. VAT

Bulk mailings that need to be sorted manually are liable to be treated as special items and incur a surcharge. Unsorted special items as well as postcards and standard letters thicker than 6 mm include a surcharge of CHF 0.25 per delivery.

A format surcharge of CHF 1.50 per consignment is billed (including surcharge for special items) for standard and midi letters between 20 mm and 50 mm thick.

Larger, thicker and heavier consignments must be sent as parcels.

Discounts
Price benefits on addressed letters

As a business customer with a billing relationship, correctly prepared letter volumes will see you benefit from price reductions and discounts. This is your reward for supporting efficient processing.

Bulk Mailing Manager
The software solution for the preliminary sorting of consignment volumes

Do you regularly mail addressed bulk mailings for your customers containing more than 3,000 copies with Swiss Post? With our Bulk Mailing Manager software, your customers save on postage while you spend less time preparing the mailings.

We would be pleased to provide you with personalized advice!
Do you have any questions about the service? Request a personal meeting to find out more about your options.

Give us a call

CHF 0.08/min. from landline phones within Switzerland

Monday till Friday: 7.30am - 6pm
Saturday: 8am to 12 noon

+41 848 888 888

+41 848 888 888

Write to us

Send your query directly to our specialists online.

Our address

Post CH Ltd
Swiss Post Contact Center
Wankdorfallee 4
3030 Bern

A balancing man against a green background is the logo for the carbon-neutral “pro clima” – Shipment option.

Swiss Post sends all addressed domestic letters carbon-neutrally and covers the “pro clima” surcharges for offsetting CO2 emissions. Thanks to Swiss Post’s climate protection measures, the letter is both an effective and a carbon-neutral means of communication. We will also transport your other postal items carbon-neutrally in return for a small surcharge.

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