Dropping off parcels
At our location, at your location, or on the go
At the counter
With personalized advice on Swiss Post’s services.
Have items collected
We collect parcels from your address. You need a parcel label with a barcode.
- Convenient and time-saving
- Free for pre-franked returns
- Small fee for other Swiss parcels
My Post 24
Send parcels 24/7.
Serviced access points
Simply post parcels at our branches or at My Post Service points.
Have all your business mail collected by us on a one-off or regular basis.
You can register a one-off collection no later than four hours before the collection time.
You can drop your mail off at the counter for business customers in a logistics center until late afternoon.
Return goods to online shops
Post returns easily
Some mail-order companies make it particularly easy for you, as a customer, to return goods. Please pay attention to the shipping label and the individual trader’s communication.
- for parcels with a shipping label
- for individuals resident in Switzerland
Step by step
Frank domestic parcels with parcel labels and international parcels with a waybill.
Declaring and clearing mail through customs
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
Packaging and addressing mail
Package and address parcels the right way to ensure they arrive correctly.
Drop off parcels at a branch, or have them collected.
Always know where your parcel is.
Send back returns parcels: more convenient for buyers, more efficient for retailers.