Track & Trace
Where is my parcel?
What does my shipping status mean?
Would you like to learn more about the status of your consignment? Here, you can find more detailed information concerning the status designations in the online service.
What do the abbreviations mean?
The status messages contain abbreviations relating to our services and offers. Here, you can find out which services are designated by the abbreviations.
For mail-order companies:
How to keep your customers informed about their orders
After placing an order, your customers want to be constantly informed about the status of their consignment and manage its delivery for themselves. We have the right solution for you.
Grow with digital commerce
Digitize your commerce
The future of commerce is digital. Offer your customers greater comfort and flexibility, optimize your fulfilment and save on costs.
Step by step
Franking mail
Frank domestic parcels with parcel labels and international parcels with a waybill.
Customs clearance and declaration
You must declare consignments sent abroad. Ensure a smooth customs procedure with the right accompanying documents.
Packaging and addressing mail
Package and address parcels the right way to ensure they arrive correctly.
Sending mail
Drop off parcels at a branch, or have them collected.
Track and Trace
Always know where your parcel is.
Returns
Send back returns parcels: more convenient for buyers, more efficient for retailers.